TCI (Therapeutic Crisis Intervention) Exam Correct 100%
What is a setting condition? - ANSWER Anything that makes challenging behavior more or less likely to
occur.
True or False
An example of a setting condition that makes challenging behavior more or less likely to happen is
organizational culture. - ANSWER TRUE
What does ICMP stand for? - ANSWER Individual Crisis Management Plan
The goals of crisis intervention are to _______ and ________. - ANSWER Support & Teach
Stress Model of Crisis - ANSWER 1. Baseline
2. Triggering Event
3. Escalation Phase
4. Outburst Crisis
5. Recovery
What are the four questions that we ask ourselves before intervening in a potential crisis? - ANSWER 1.
What am I feeling now?
2. What does this child feel, need, or want?
3. How is the environment affecting the child?
4. How do I best respond?
Behavior Support Techniques (need to know 4) - ANSWER 1. Managing the environment
2. Prompting
3. Caring gesture
, 4. Hurdle help
5. Redirection and distractions
6. Proximity
7. Directive statements
8. Time away
What are the three goals of emotional first aid?
**Be able to write these out - ANSWER 1. Co-regulation (provide immediate help and support to reduce
emotional intensity)
2. Resolve the immediate crisis
3. Re-enter the child back into the program
Strategies for Emotional First Aid
**Need to know terms and be able to write them out - ANSWER 1. Drain off emotions
2. Clarify events
3. Maintain the relationship and lines of communication
4. Remind the child of expectations and mediate the situation if necessary
Conflict Cycle - ANSWER 1. Stressful situation/incident
2. Young person's feelings
3. Young person's behavior
4. Adult's response
Avoid the conflict cycle by:
**Know at least four of these and be able to write them out! - ANSWER 1. Listen and validate the child's
feelings
What is a setting condition? - ANSWER Anything that makes challenging behavior more or less likely to
occur.
True or False
An example of a setting condition that makes challenging behavior more or less likely to happen is
organizational culture. - ANSWER TRUE
What does ICMP stand for? - ANSWER Individual Crisis Management Plan
The goals of crisis intervention are to _______ and ________. - ANSWER Support & Teach
Stress Model of Crisis - ANSWER 1. Baseline
2. Triggering Event
3. Escalation Phase
4. Outburst Crisis
5. Recovery
What are the four questions that we ask ourselves before intervening in a potential crisis? - ANSWER 1.
What am I feeling now?
2. What does this child feel, need, or want?
3. How is the environment affecting the child?
4. How do I best respond?
Behavior Support Techniques (need to know 4) - ANSWER 1. Managing the environment
2. Prompting
3. Caring gesture
, 4. Hurdle help
5. Redirection and distractions
6. Proximity
7. Directive statements
8. Time away
What are the three goals of emotional first aid?
**Be able to write these out - ANSWER 1. Co-regulation (provide immediate help and support to reduce
emotional intensity)
2. Resolve the immediate crisis
3. Re-enter the child back into the program
Strategies for Emotional First Aid
**Need to know terms and be able to write them out - ANSWER 1. Drain off emotions
2. Clarify events
3. Maintain the relationship and lines of communication
4. Remind the child of expectations and mediate the situation if necessary
Conflict Cycle - ANSWER 1. Stressful situation/incident
2. Young person's feelings
3. Young person's behavior
4. Adult's response
Avoid the conflict cycle by:
**Know at least four of these and be able to write them out! - ANSWER 1. Listen and validate the child's
feelings
