To ensure that the medical office has the supplies it needs, the medical
assistance should establish a _____? - correct answer ✔1. Reorder Point
2. Inventory control log
3. Order quantity
A _____ is created containing the name, address, and phone number of both
the vendor and the medical practice. It will also have a preassigned number to
track the order, the quantity of items ordered, the price of the items, and the
date purchased. - correct answer ✔Purchase Order
Periodically, the medical assistant should check all equipment in the office to
ensure that courts are not afraid, do not present hazards, and are in good
working order. A _____ will help the medical assistant track this routine
inspection. - correct answer ✔Maintenance Log
When a physician dictates an operative report and asked the medical
assistant to type it up, the physician is asking the medical assistant to function
as a_____? - correct answer ✔Transcriptionist
Under the pier review improvement act of 1982, peer review organizations are
responsible for the review for appropriateness and necessity of putting a
patient into the hospital by a process known as _____ review - correct
answer ✔Admissions
Which one of the following is a decision based upon bioethics.
a. Reporting physical, emotional, or mental abuse.
b. Treating a 16 year old girl who is pregnant without parental consent.
c. The use of fetal tissue transplantation for research.
, d. Reporting to the authorities a suicidal patient. - correct answer ✔The use
of fetal tissue transplantation for research.
A physician must have the patient's permission in writing to reveal any
confidential information except for which of the following? gunshot wound,
anorexia, drug addiction, pregnancy - correct answer ✔Gunshot Wound
what is the federal regulation that requires healthcare professionals to protect
the privacy and confidentiality of patients health information? - correct answer
✔HIPPA
a business letter, written in full block style will have all lines_____? - correct
answer ✔At the left hand margin.
when writing a business letter, the salutation of a letter should be followed by
which punctuation mark? - correct answer ✔Colon :
when handling a patient complaint, which one of the following would be most
appropriate?
a. If the patient is angry, matches/her anger level, and she will calm down.
b. take all complaints seriously and take thorough notes
c. refused to talk to patients who are complaining; the doctor should handle
them.
d. no correct answer - correct answer ✔b. take all complaints seriously and
take thorough notes
body language, body posture, space and distance are all examples of _____?
- correct answer ✔nonverbal communication