3 broad areas of practice - correct answer ✔administrative, clinical, general
(transdisciplinary)
career laddering - correct answer ✔refers to other occupations a medical
assistant might be employed in based on interest, training, and experience.
hospital employment - correct answer ✔unit medical secretary, admissions
clerk, medical records clerk, phlebotomist, electrocardiogram (ECG)
technician
fast growing health occupations - correct answer ✔home health aides,
medical assistants, physician assistants, dental assistants, personal and
home care aides, physical therapists, diagnostic medical sonographers,
physical therapist aides, occupational therapist assistants, occupational
therapist
What are some administrative duties of a medical assistants - correct answer
✔unit medical secretary, admissions clerk, medical records clerk
purpose of Role delineation study - correct answer ✔identifies the areas of
practice and competencies required for the occupation of medical assistant.
purpose of Role delineation study - correct answer ✔study represents many
areas of practice, geographic locations, and a variety of backgrounds
What are some clinical duties of a medical assistant? - correct answer
✔phlebotomist, electrocardiogram (ECG) technician
, Tact - correct answer ✔Tact is the skill involved in saying or doing the right
thing at the right time
Tact - correct answer ✔is a trait that may not be easy to acquire because we
often respond to actions and statements before we think
Personality qualities - correct answer ✔affect the way character traits are
perceived by others
Five Desirable Personality Qualities - correct answer ✔*Friendly attitude and
genuinely liking people
*Intelligence
*Pleasant personality
*Pleasant voice
*Genuine smile
Control your pitch - correct answer ✔A voice that is neither too high nor too
low sounds just right.
Make yourself heard by controlling the force or volume of your voice.
Pronouncing your words clearly - correct answer ✔improves the quality of
your voice.
Adjust the speed of your speech - correct answer ✔to improve
understanding by the patient
A neat appearance - correct answer ✔gives the impression that one is
competent and capable of doing whatever needs to be done