MAN 320F Exam 1 Aroian Questions and
Answers 100% Solved
Organizational Behavior - ✔✔The systematic study of the actions and
attitudes that people exhibit within organizations.
Goals of Organizational Behavior - ✔✔-Explain
-Predict
-Influence/control
Fundamental laws of business - ✔✔1) It always takes longer than you
scheduled!
2) It always costs more than you budgeted!
3) When placed in difficult situation, people will take the path of least
resistance
What do managers do? - ✔✔Ensure that the organization achieves its
goals and objectives
By:
,©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
-Planning
-Organizing
-Leading (sometimes)
-Controlling
-Make decisions
-Allocate resources
Few absolutes in business - ✔✔- The first law of thermodynamics (also
called the law of conservation of energy)
-How often is it true?
--The definition of a scientific law is that it is always true
-It always take longer than you scheduled
-It always cost more than you budgeted
Successful manager vs. Effective manager - ✔✔An *effective manager* is
great at "getting the job done"
-communication
A *successful manager* gets the promotions, moves up the corporate
ladder
-Human resource management
,©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
*Average managers*
-Traditional management
The meaning of life - ✔✔Money
successful organization - ✔✔• The right balance of management and
leadership to ensure that the organization achieves its goals and
objectives.
Determinants of employee performance - ✔✔• Productivity
• Absenteeism
- Rate at which employees don't come to work
• Turnover
- Rate at which employees quit or leave
• Job satisfaction
• ...only really care about making $$
, ©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
challenges/opportunities we face in building company - ✔✔• The typical
employee is getting older
• More women in the workplace
• More minorities in the workplace
• The world is flat - competitively (globalization)
• Historical loyalty-bonds between employees and employers are being
severed
• Globalization
how to manage diversity - ✔✔respond to those differences in ways that
ensure employee retention and greater productivity while, at the same time,
not discriminating
the cost of fraud - ✔✔Over 200 billion for 40 of the top 100 fortune
companies
-Accounting
--AIG, Bank of America, Boeing, Bristol-Myers Squibb
-Securities
-Consumer
-Discriminatory practices
-Antitrust activities