NCAR Certification Exam with Complete Solutions
Is NCAR available in languages other than English? Correct Ans-Yes, the customer-facing
areas are available in Spanish as well as English for a more customized experience
Which of the following information is available in NCAR for each CPO vehicle? Correct Ans-
Window sticker
Vehicle details, including VIN, miles, color, and price
Vehicle picture
Free CARFAX report
In the Consultation tile, what does the vehicle's "Why [Model Name] Overview" page show?
Correct Ans-The model's key features in selectable photos that you can tap on to learn
more
When should NCAR's "Training Mode" be used? Correct Ans-When you are becoming
familiar with NCAR, and not when you are with a customer
What are Nissan's requirements of any Delivery completed using NCAR? Correct Ans-The
customer must be present during the Delivery
The customer must physically conduct an interior/exterior inspection of the vehicle and
provide initials indicating they are satisfied or identify any issues that need to be addressed
The customer must physically sign the tablet to confirm completion of Delivery
Is NCAR available in languages other than English? Correct Ans-Yes, the customer-facing
areas are available in Spanish as well as English for a more customized experience
Which of the following information is available in NCAR for each CPO vehicle? Correct Ans-
Window sticker
Vehicle details, including VIN, miles, color, and price
Vehicle picture
Free CARFAX report
In the Consultation tile, what does the vehicle's "Why [Model Name] Overview" page show?
Correct Ans-The model's key features in selectable photos that you can tap on to learn
more
When should NCAR's "Training Mode" be used? Correct Ans-When you are becoming
familiar with NCAR, and not when you are with a customer
What are Nissan's requirements of any Delivery completed using NCAR? Correct Ans-The
customer must be present during the Delivery
The customer must physically conduct an interior/exterior inspection of the vehicle and
provide initials indicating they are satisfied or identify any issues that need to be addressed
The customer must physically sign the tablet to confirm completion of Delivery
