DISPATCH
CERTIFICATE
TEST (2024)
SCORED A+
Evatee 10/21/24 NECI 911 DISPATCH
, NECI 911 DISPATCH CERTIFICATE TEST (2024)
SCORED A+
Code of Ethics Answer - Set boundaries before any unwanted events occur
Values Answer - Belief, mission, goals or a philosophy that is really meaningful
Values of a 911 Agency Answer - Continuous improvement, caller satisfaction,
employee development, innovation, maximize utilization of resources, and
commitment to the community
Ethics Answer - The word originates from the Greek word "ethikos" meaning
moral or showing moral character
Two Aspects of Ethics Answer - 1. The ability to discern right from wrong, good
from evil and proprietary from in-proprietary
2. The commitment to do what is right good and proper
liability Answer - Legal responsibility for an action
Vicarious Liability Answer - A legal concept that holds someone liable for their
actions and for the actions, inactions, errors and omissions of those employees
they supervise
Standard of Care Answer - Reasonable actions, under the circumstances, in
comparison to the actions of others with similar training and direction in a