(Answered)HRCI SPHR Practice Questions with Verified Solutions updated 2024
One of your production managers uses incentives to reward employees for meeting operational objectives. This is the best example of which of the following leadership styles? A. Charismatic leadership B. Transactional leadership C. Laissez-faire leadership D. Authoritarian leadership - Ans: B. Transactional leaders are characterized by a "this for that" style. These leaders use both rewards and discipline when necessary to accomplish organizational and departmental objectives. Consensual romantic relationships at work represent what type of risk? A. Intimate partner violence B. Unlawful treatment C. Sexual harassment D. None, because it's consensual - Ans: C. Relationships at work, even those that are consensual, have the potential for issues in which HR will have to intervene. This includes the risk of sexual harassment should the relationship become unwanted by either party. The international gas utility company for which you direct HR does not have an organized health and safety program for its workers. What should be your first step? A. Focus on becoming compliant with international, federal, state, and local safety standards. B. Identify the employees who are most at risk and begin safety efforts with them. C. Obtain approval for a company-wide incentive program based on zero accidents or injuries. D. Meet with the workers' compensation brokers to assess the costs of lack of a safety program. See the answer - Ans: B. In this high-risk industry, it would be prudent for human resources to begin building a safety program for those workers who are most at risk. This effort may include data collection, incentives, and compliance efforts as part of the overall intervention strategy. The food distribution center for which you work has seen an increase in the number of loading-dock workers reporting ankle injuries. What strategy would be most effective to reduce or eliminate the risk? Using multiple interviewers for one candidate decreases - Ans: potential for bias An intranet is used to - Ans: serve as an information source for employees A traditional 401(k) provides employees a means of contributing - Ans: pre-tax funds for retirement Job rotation is a process of - Ans: moving an employee from one job to another Which agency is responsible for enforcing and interpreting federal anti-discrimination laws? - Ans: Equal Employment Opportunity Commission Which organizational function is responsible for making sure consumer product descriptions are accurate? - Ans: Marketing An employee completes an I-9 form as part of what process? - Ans: On-boarding What tool is used to correlate employee test scores and performance data? - Ans: Spreadsheet Title VII of the Civil Rights Act protects employees from being discriminated against because of their - Ans: national origin
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