APCO FINAL Questions And Answers
When being questioned in a legal proceeding, the PST should keep answers simple and if
possible, answer yes or no yes
Liability is defined as something that is claimed as existing or being as described, but not yet
proven false
CISD stands for Critical Incident Stress Debrief
There are two types of "Call-Up" methods used in dispatch. One of these methods is the "Echo"
Method false ( add the two dif types)
A small computer terminal that permits data transfer between the response units and the PSAP is
MDT/MDC
A device that extends the range of radio communications is a(n) repeater
The number used by wireless carriers to route the call and identify the cell site from which the
call originates is referred to as P-ANI
, APCO FINAL Questions And Answers
Professional development for the tele-communicator in the PSAP can include feedback from
from supervisors intended to improve skills or performance true
Family disturbance calls are statistically a non-emergency, routine call. no
Time is NOT a critical factor in structure fires false
PBX systems are the only phone systems that notify the PSAP of the exact location of an
emergency occurring in a large office building, school, hospital etc false
interpersonal problems sometimes occur within the PSAP. If this happens to you, posting your
feelings and opinion on social media is an effective and productive method of relieving tension
or stress associated with the incident(s) no
Professionalism means that a PST should never tell co-workers that they (Co-worker) have done
a good job, or thank them for providing assistance false
When being questioned in a legal proceeding, the PST should keep answers simple and if
possible, answer yes or no yes
Liability is defined as something that is claimed as existing or being as described, but not yet
proven false
CISD stands for Critical Incident Stress Debrief
There are two types of "Call-Up" methods used in dispatch. One of these methods is the "Echo"
Method false ( add the two dif types)
A small computer terminal that permits data transfer between the response units and the PSAP is
MDT/MDC
A device that extends the range of radio communications is a(n) repeater
The number used by wireless carriers to route the call and identify the cell site from which the
call originates is referred to as P-ANI
, APCO FINAL Questions And Answers
Professional development for the tele-communicator in the PSAP can include feedback from
from supervisors intended to improve skills or performance true
Family disturbance calls are statistically a non-emergency, routine call. no
Time is NOT a critical factor in structure fires false
PBX systems are the only phone systems that notify the PSAP of the exact location of an
emergency occurring in a large office building, school, hospital etc false
interpersonal problems sometimes occur within the PSAP. If this happens to you, posting your
feelings and opinion on social media is an effective and productive method of relieving tension
or stress associated with the incident(s) no
Professionalism means that a PST should never tell co-workers that they (Co-worker) have done
a good job, or thank them for providing assistance false
