911 APCO certification Questions And
Answers
NIMS is a comprehensive national approach to incident management True
The term PSAP stands for "Public Safety Access Point" False
Professionalism is defined by who you are, what you do, and how other perceive you.
The ALI is the calling party's telephone number & the ANI is the calling party's address &
dispatch information False
An accurate description of weapons is critical information for response units
E9-1-1 systems enhance Basic 9-1-1 systems by automatically providing the caller's telephone
number and physical address. True
A silent open line call must be considered a potential TTY call until proven otherwise
True
, 911 APCO certification Questions And
Answers
PBX systems pinpoint the exact location of the caller.
Calls via a video relay service (VRS) can only come into the PSAP on special 7-1-1 lines.
After completing initial training, there is no need for telecommunicators to be responsible for
education
Professional development for the telecommunicator in the PSAP can include on-the-job feedback
from supervisors with goals for skill building growth & development
Video, text and other data features of smartphones are posing new challenges to PSAPs to adapt
to new technologies.
Carjacking is a combination of robbery and auto theft
Under certain circumstances , a telecommunicator could be held liable with
A policy is a guide to action and a procedure is a guide to thinking. False
Answers
NIMS is a comprehensive national approach to incident management True
The term PSAP stands for "Public Safety Access Point" False
Professionalism is defined by who you are, what you do, and how other perceive you.
The ALI is the calling party's telephone number & the ANI is the calling party's address &
dispatch information False
An accurate description of weapons is critical information for response units
E9-1-1 systems enhance Basic 9-1-1 systems by automatically providing the caller's telephone
number and physical address. True
A silent open line call must be considered a potential TTY call until proven otherwise
True
, 911 APCO certification Questions And
Answers
PBX systems pinpoint the exact location of the caller.
Calls via a video relay service (VRS) can only come into the PSAP on special 7-1-1 lines.
After completing initial training, there is no need for telecommunicators to be responsible for
education
Professional development for the telecommunicator in the PSAP can include on-the-job feedback
from supervisors with goals for skill building growth & development
Video, text and other data features of smartphones are posing new challenges to PSAPs to adapt
to new technologies.
Carjacking is a combination of robbery and auto theft
Under certain circumstances , a telecommunicator could be held liable with
A policy is a guide to action and a procedure is a guide to thinking. False
