APCO Fire exam study Questions And
Answers
Mutual aid is a process of supplying supplemental personnel, equipment or other
resources to an incident to assist agencies that may be in danger of becoming overwhelmed in
their response
Mutual response similar to mutual aid, however mutual response requires the
simultaneous dispatch of multiple resources for certain emergencies, such as high-rise fires and
water etc
A Policy is a guide to thinking
A Procedure is a guide to action
open ended questions are questions that cannot be answered with yes or no
paraphrasing a brief rephrasing of information provided by the sender
, APCO Fire exam study Questions And
Answers
reflecting feelings repeating in a short declarative statement the emotions or feelings that
the sender is communicating
inference the deriving of a conclusion based upon something known or assumed.
the 5 w's where - what - when - who - weapons
vehicle description C- Color
Y- Year
M- Make/Model
B- Body
A- Additional information
L- license num/expiration date
S- State/province of license.
persistent repetition requires that the request be repeated each time in the same way. used
for hysterical callers.
, APCO Fire exam study Questions And
Answers
ALI Automatic Location Identification. The calling party's address and dispatch
information
ANI Automatic Number Identification. The calling party's telephone number
basic 9 1 1 a system that provides dedicated lines for carrying 9 1 1 calls to the psap
closest to the caller
e911 Enhanced 9 1 1. automatically provides the callers phone number and physical
address
ESN Emergency service number. determines which agencies are to respond to the call for
service
PSAP Public Safety Answering Point
P-PSAP Primary Public Safety Answering Point
Answers
Mutual aid is a process of supplying supplemental personnel, equipment or other
resources to an incident to assist agencies that may be in danger of becoming overwhelmed in
their response
Mutual response similar to mutual aid, however mutual response requires the
simultaneous dispatch of multiple resources for certain emergencies, such as high-rise fires and
water etc
A Policy is a guide to thinking
A Procedure is a guide to action
open ended questions are questions that cannot be answered with yes or no
paraphrasing a brief rephrasing of information provided by the sender
, APCO Fire exam study Questions And
Answers
reflecting feelings repeating in a short declarative statement the emotions or feelings that
the sender is communicating
inference the deriving of a conclusion based upon something known or assumed.
the 5 w's where - what - when - who - weapons
vehicle description C- Color
Y- Year
M- Make/Model
B- Body
A- Additional information
L- license num/expiration date
S- State/province of license.
persistent repetition requires that the request be repeated each time in the same way. used
for hysterical callers.
, APCO Fire exam study Questions And
Answers
ALI Automatic Location Identification. The calling party's address and dispatch
information
ANI Automatic Number Identification. The calling party's telephone number
basic 9 1 1 a system that provides dedicated lines for carrying 9 1 1 calls to the psap
closest to the caller
e911 Enhanced 9 1 1. automatically provides the callers phone number and physical
address
ESN Emergency service number. determines which agencies are to respond to the call for
service
PSAP Public Safety Answering Point
P-PSAP Primary Public Safety Answering Point
