Questions And Answers
What is EMD?
A) State and identifying roles and responsibilities of an Emergency Medical Dispatcher.
B) Obtains sufficient and accurate information from callers to dispatch resources properly and
efficiently.
C) The primary source and initial point of contact for callers seeking medical assistance.
D) ALL OF THE ABOVE C
TRUE OR FALSE
An EMD receives and processes calls for Emergency Medical Service assistance. TRUE
TRUE OR FALSE
, APCO MEDS (EMD) (LEARN FEATURE)
Questions And Answers
As an EMD it is not up to you to determine the nature and severity of the medical incident type
without diagnosing the medical problem or condition. FALSE
TRUE OR FALSE
An EMD is responsible for only the coordination of EMS resources based on the predetermined
response configurations found in the local medically approved EMD Guidelines. FALSE
TRUE OR FALSE
An EMD provides emergency medical assistance using the local medically approved EMD
Guide-Cards and software. TRUE
TRUE OR FALSE
As an EMD you are required to maintain confidentiality. TRUE
TRUE OR FALSE
, APCO MEDS (EMD) (LEARN FEATURE)
Questions And Answers
An EMD is responsible for maintaining contact with the caller. TRUE
TRUE OR FALSE
As an EMD it is more important to get the information than it is to be helpful, compassionate and
polite. FALSE
TRUE OR FALSE
As an EMD you should be able to effetively handle the emotional stress involved in caller/patient
crisis situations and clearly guide callers in these situations. TRUE
A successful EMD masters the skills of:
A) Communication
B) Call Taking
C) Philosophy of EMD
, APCO MEDS (EMD) (LEARN FEATURE)
Questions And Answers
D) NONE OF THE ABOVE C
A successful EMD masters the skills of:
A) Communication of EMD
B) Knowledge of EMD
C) Calling Taking of EMD
D) NONE OF THE ABOVE B
TRUE OR FALSE
A successful EMD's act aggressively to hostile callers, making judgments on their own based on
the callers demeanor or past experience with the caller. FALSE
TRUE OR FALSE
A successful EMD has good working knowledge of the local EMS systems and its capabilities.
TRUE