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APCO exam study Questions And Answers

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APCO exam study Questions And Answers ICS - Incident Command System - develops in a top-down fashion based on incident size, complexity, and specifics of the hazard environment created by the incident - ICS is an integral part of NIMS ACN - Automated Crash Notification - notifies a TCC of a crash and crash/vehicle/owner data from a telematics-equipped vehicle when a driver presses a designated emergency button or when airbags go off - can transmit a voice call from the vehicle, however there can be "no voice" when the driver is incapacitated or if anything is preventing the call from being connected

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Uploaded on
October 19, 2024
Number of pages
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Written in
2024/2025
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APCO exam study Questions And Answers

ICS - Incident Command System


- develops in a top-down fashion based on incident size, complexity, and specifics of the hazard

environment created by the incident

- ICS is an integral part of NIMS




ACN - Automated Crash Notification


- notifies a TCC of a crash and crash/vehicle/owner data from a telematics-equipped vehicle

when a driver presses a designated emergency button or when airbags go off

- can transmit a voice call from the vehicle, however there can be "no voice" when the driver is

incapacitated or if anything is preventing the call from being connected




TCC - Telematics call center


- Provides 24/7 services both inbound and outbound (land-to-mobile and mobile-to-land) calls

from vehicles equipped with telematics devices




AACN - advanced automated crash notification


- automatic transmission to a TCC of basic ACN information and plus crash-severity data and

crash pulse data collected by embedded, in-vehicle crash sensors

, APCO exam study Questions And Answers
- some information includes airbag activation, rollover information, vehicle's final resting

position, number of serious impacts to the vehicle, and crash severity potential




PSAPs - Public Safety Answering Point


- a facility equipped and staffed to receive emergency calls requesting police, fire, emergency

medical and other public safety services via telephone and other communication devices




ATL - attempt to locate


- used synonymously with BOLO

- broadcasts of information regarding missing/wanted people or wanted/stolen vehicles

- should include type of incidence, time lapse, place of occurrence and any descriptions of

vehicles, people and weapons




BOLO - be on the lookout for


- used synonymously with ATL

- broadcasts of information regarding missing/wanted people or wanted/stolen vehicles

- should include type of incidence, time lapse, place of occurrence and any descriptions of

vehicles, people and weapons

, APCO exam study Questions And Answers
VoIP - voice over internet protocol


- allows you to make telephone calls from your personal computer or PDA using the internet

- may have a phone number from one state but physically be located in another

- internet service providers (ISP) typically lack access to ANI databases + 911 network, making

routing VoIP calls to the proper PSAP hard

- call may never reach the PSAP, may receive busy signal, and may not have ANI/ALI




BLS - basic life support


- have at least 110 hours of training in patient assessment and treatment of fractures, lacerations,

and other minor injuries; provide treatment and transport the sick and injured in cases where

more advanced treatments and interventions are not required




TTY - teletypewriter


- terminal-type device with a keyboard, display, and optionally a printer

- used by people who are communications impaired

- communicate via telephone lines




VRS - Video Relay Services


- connects the user to a service provider by videophone or webcam-equipped computer

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