TELECOMMUNICATOR TEST
UPDATED ACTUAL Exam Questions and
CORRECT Answers
THE COMMISION MAY SUSPEND A LICENSE FOR VIOLATING ANY PROVISION
OF TEXAS OCUPATIONS CODE - CORRECT ANSWER✔✔- 1701
WHICH OF THE FOLLOWING ARE THE REPORTING RESPONSIBILITIES OF A
LICENSEE - CORRECT ANSWER✔✔- NOT RECIEPT
THE COMMISSION SHALL ISSUE A LICENSE TO AN APPLICANT WHO POSSESS -
CORRECT ANSWER✔✔- HS DIPLOMA
THE TITLE OF CHAPTER 211 OF TITLE 37 TEXAS ADMINISTRATIVE CODE IS -
CORRECT ANSWER✔✔- ADMINISTRATION
ASIDE FROM MEMORIALIZING THOSE OFFICERS WHO FALLEN IN THE LINE OF
DUTY, WHAT IS THE MISSION OF THE TEXAS PEACE OFFICERS MEMORIAL -
CORRECT ANSWER✔✔- SOURCE OF INFORMATION CONCERING LINE OF DUTY
DEATHS
IF AN AGENCY HAS LICENSES WHO ARE IN NON-COMPLIANCE WITH
LEGISLATIVEY REQUIRED CONTINUING EDUCATION, WHO IS RESPONSIBLE
FOR SUBMITTING A REPORT TO THE COMMISSION EXPLAINING THE REASONS
FOR NON-COMPLIANCE - CORRECT ANSWER✔✔- CHEIF ADMINIISTRATOR
WHICH OF THE TELECOMMUNICATOR CORE COMPETENCIES ENCOMPASSES
VERBAL AND WRITTEN ASPECTS - CORRECT ANSWER✔✔- COMMUNICATION
SKILLS
AN APPLICANT WHO HAS BEEN ON PROBATION FOR A CLASS B MISDEMEANOR
WITHIN THE LAST ____ YEARS SHALL BE ISSUED A LICENSE BY THE
COMMISSION - CORRECT ANSWER✔✔- TEN
,FAILURE TO REPORT ANY COMPLETED TRAINING TO THE COMMISSION WITHIN
______ DAYS IS A VIOLATION OF COMMISSION RULES - CORRECT ANSWER✔✔-
30
SKILLS PERFORMANCE EVALUATIONS EACH TRAINEE IN CATEGORIES THAT
SHOULD BE ROOTED IN WHICH OF THE FOLLOWING - CORRECT ANSWER✔✔-
JOB TASK ANALYSIS
ACCORDING TO TEXAS ADMINISTRAIVE CODE SECTION 218,
TELECOMMUNICATORS WILL COMPLETE AT LEAST 20 HOURS OF CONTINUING
EDUCATION PER ___ YEARS - CORRECT ANSWER✔✔- 2
THE PSAP TO WHICH A CALL WOULD NORMALLY BE ROUTED IS THE -
CORRECT ANSWER✔✔- SERVING PSAP
FORM F5 ID FILED WITH THE COMMISSION IN WHICH OF THE FOLLWOING
SCENARIOS - CORRECT ANSWER✔✔- OFFICER DECIDING TO LEAVE THEIR
CURRENT AGENCY
A LAW ENFORCEMENT AGENCY SUBMITTING CONTINUING EDUCATION
COURSES MUST HAVE WHICH OF THE FOLLOWING ON FILE AND AVAILABLE TO
THE COMMISSION - CORRECT ANSWER✔✔- LESSON PLANS
AN OFFICER IS CONVICTED OF A FELONY THAT IS NOT RELATED IN ANY WAY
TO THEIR OFFICE. WHAT WOULD BE THE COURSE OF ACTION FOR THE
COMMISSION IN REGARDS TO THEIR LICENSES - CORRECT ANSWER✔✔-
IMMEDIATE REVOCATION
ACTIONS THAT ARE TAKEN TO ENSURE STANDARDS AND PROCEDURES ARE
UPHELD IN ORDER TO DELIVER SERVICES THAT MEET PERFORMANCE
REQUIREMENTS ARE PART OF THIS PERFORMANCE STANDARD PROCESS -
CORRECT ANSWER✔✔- QUALITY ASSURANCE
, IF EVALUATION DOCUMENTS MEASURE EMPLOYEE BEHAVIORS AS THEY ARE
MEANT TO BE MEAUSRED IN SPECIFIC CATEGORIES, THESE DOCUMENTS
WOULD BE CALLED - CORRECT ANSWER✔✔- VALID
THE MISSION OF TCOLE IS TO ESTABLISH AND ENFORCE STANDARDS SO THE
PEOPLE OF TEXAS ARE SERVED BY HIGHLY _____ AND ______
TELECOMMUNICATIONS PERSONNEL - CORRECT ANSWER✔✔- TRAINED;
ETHICAL
WHICH OF THE FOLLOWING IS A STANDARDIZED EVALUATION GUIDELINE TO
RECORD OBSERVED PERFORMANCE TO AN ESTABLISHED STANDARD DURING
TRAININGS - CORRECT ANSWER✔✔- DAILY OBSERVATION REPORT
THE LICENSE OF A PERSON WHO FAILS TO COMPLY WITH LEGISLATIVE
CONTINUING EDUCATION REQUIREMENTS MAY BE SUSPENDED UP TO _______
DAYS FOR FIRST-TIME COMPLIANCE - CORRECT ANSWER✔✔- 90
THE TITLE OF CHAPTER 218 OF TITLE 37 TEXAS ADMINISTRATIVE CODE IS -
CORRECT ANSWER✔✔- CONTINUING EDUCATION
AN APPLICANT SEEKING A LICENSE FROM THE COMMISSION MUST BE A
CITIZEN OF WHICH COUNTRY - CORRECT ANSWER✔✔- UNITED STATES OF
AMERICA
WHAT IS THE TITLE OF FORM L1 - CORRECT ANSWER✔✔- APPOINTMENT OF
LICENSEE
THE LICENSE OF A LICENSEE FOUND TO BE NON-COMPLAINT WITH
CONTINUING EDUCATION REQUIREMENTS COULD BE - CORRECT ANSWER✔✔-
REVOKED
WHICH OF THE FOLLOWING ARE ROLES AT A PSAP - CORRECT ANSWER✔✔-
LAW ENFORCEMENT DISPATCHER