scm exam 1 questions with complete
solutions 2024/2025
Quality - ANSWERSfitness for use as designed to be used
Importance of demming point on training and organization - ANSWERScompanies have to continually
work to improve the training and education of the employees which in turn makes the organization a
better place
ISO 9000 - ANSWERSthis is the internationally accepted standard for quality management systems
Cause and effect purpose - ANSWERSfind the cause of a problem and fix it
4 traditional methods of positioning the firm - ANSWERSCost- eliminate waste and spend money on
training and equipment
Flexibility: wide variety of products or the ability to quickly modify current products to mee the needs of
customers
Quality: have to understand how the customer define quality and then work to achieve it
Speed: world class comm. And world class transportation
Order qualifier - ANSWERSgets the customer to consider the product
Order winner - ANSWERSsubset of qualifier that gets the sale of product
Number one goal of operation management: - ANSWERSadd value
Virtual company - ANSWERSa company that doesn't own any assets pother than the servers and
technology
solutions 2024/2025
Quality - ANSWERSfitness for use as designed to be used
Importance of demming point on training and organization - ANSWERScompanies have to continually
work to improve the training and education of the employees which in turn makes the organization a
better place
ISO 9000 - ANSWERSthis is the internationally accepted standard for quality management systems
Cause and effect purpose - ANSWERSfind the cause of a problem and fix it
4 traditional methods of positioning the firm - ANSWERSCost- eliminate waste and spend money on
training and equipment
Flexibility: wide variety of products or the ability to quickly modify current products to mee the needs of
customers
Quality: have to understand how the customer define quality and then work to achieve it
Speed: world class comm. And world class transportation
Order qualifier - ANSWERSgets the customer to consider the product
Order winner - ANSWERSsubset of qualifier that gets the sale of product
Number one goal of operation management: - ANSWERSadd value
Virtual company - ANSWERSa company that doesn't own any assets pother than the servers and
technology
