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HRM2604 Semester 2 2024 Assignment 5

Name: HRM2604 Semester 2 2024 Assignment 5
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HRM2604 Assessment 5 Full Solutions Semester 2 2024 - DUE 29 October 2024 ;100 % TRUSTED workings, Expert Solved, Explanations and Solutions. For assistance call or W.h.a.t.s.a.p.p us on ...(.+.2.5.4.7.7.9.5.4.0.1.3.2)........... Read the scenario below and then answer the questions that follow. Remember that your answers should relate to the information provided. PERFORMANCE THAT SELLS Oliver King works at a large real estate agency called Red Arrow. The agency has been in business for many years and is well established. Oliver has only recently started working at Red Arrow. Although he has obtained the certificate to practise as an estate agent, he does not have any valid experience in the field and is nervous that he may not know how to make a sale. He admits that he still has a lot to learn and is eager to work his way up. The policy at the agency is that agents earn 20% commission on every property they sell. Each agent goes out on his or her own when meeting clients. The best salesperson is determined by calculating the highest number of properties sold each year. When Oliver began working at the agency, he sat down with his supervisor, Felicity who informed him of his duties and guided him on how to go about achieving his goals. They also drew up Oliver’s developmental plan together. Felicity is a very easy-going person, and this is transferred to her working style. She wants the best for everyone and when training Oliver, she advises him to always trust his instincts and do what he considers best. Felicity believes that every client comes with their own unique circumstances and that an agent has to adapt their behaviour to suit the client’s needs. At the outset, it was also decided, in consistency with the organisational policy that Oliver’s performance appraisal would include a detailed log compiled by Felicity regarding important instances of good and poor performance displayed by Oliver. The fact that his supervisor took the time to plan his performance really impressed Oliver and he felt motivated and ready to begin working.

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Arup Varma, Pawan S. Budhwar, Angelo S. DeNisi Performance Management Systems

Edition:2008
ISBN:9780415771771
Edition:Unknown

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Institution: University of South Africa
Course: Performance Management Practices (HRM2604)

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Uploaded on: October 17, 2024
Number of pages: 18
Written in: 2024/2025
Type: Exam (elaborations)
Contains: Questions & answers

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hrm2604 semester 2 2024 assessment 5

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HRM2604
ASSIGNMENT 5 SEMESTER 2 2024
UNIQUE NO.
DUE DATE: 29 OCTOBER 2024

, HRM2604

Assignment 5 Semester 2 2024

Unique Number:

Due Date: 29 October 2024

Performance Management Practices

Cover Page
Module Name: Human Resource Management Practices

Module Code: HRM2604

Assessment Number: 05

Semester and Year: Semester 2, 2024

Student Name:

Student Number:

, Table of Contents
Cover Page .................................................................................................................... 1

Introduction ................................................................................................................... 3

BODY .............................................................................................................................. 3

Question 1. Suitable Approach to Measuring Performance ...................................... 3

Question 2. Application of the Results-Oriented Approach ...................................... 3

Question 3. Three Determinants of Performance ....................................................... 4

Question 4. Relationship Between the Three Determinants of Performance .......... 5

Question 5. One-on-One Performance Appraisal Method for Oliver ........................ 6

Question 6. Personal Development Plan (PDP) and Oliver’s Need for It .................. 7

Question 7. Four Developmental Activities for Oliver’s PDP .................................... 7

Question 8. Reward Incentive at Red Arrow and Challenges .................................... 8

Question 9. Felicity’s Coaching Style and Suggestion for Improvement ................. 9

Question 10. Fairness of Dismissing Oliver for Poor Performance .......................... 9

Conclusion ................................................................................................................... 10

References ................................................................................................................... 11

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