Apple Device Support Final Exam Questions And
Accurate Answers
True or False: You are not required to sign in with an Apple ID to set up and configure a
new Apple device for the first time.
True
Does it state that a regular family can create and manage Apple IDs to restrict access.
No. Only organizations can create and manage a Managed Apple ID to administer
access to Apple services and organization resources and to distribute applications.
True or False: If you are using a device with both a Managed Apple ID and a personal
Apple ID, your personal data and the organization's data will be combined into one.
False: You will still have access to your personal data with your personal Apple ID — and
the organization will not have access to this data.
How many failed attempts before a managed Apple ID is locked or disabled?
10 times consecutively
How does a user reset passwords for managed Apple IDs?
The password would have to be reset by the Administrator.
How do I reset my password as an Apple ID administrator if there are no other
administrators?
They would have to use the iforgot.apple.com website to reset their password for Apple
Business Manager,
Can a Managed Apple ID use an iCloud Mail Account?
,No
How can you tell if an iPad or iPhone is managed?
Settings > General > VPN & Device Management
How would you know if a Mac is managed?
System Settings > Privacy & Security > Profiles
What's the best way to check whether a Mac is managed with any kind of MDM solution?
Go to the list in System Settings > Privacy & Security > Profiles.
What is the best way to check whether the managed settings of iPhone or iPad devices
are interfering with your troubleshooting about Wi-Fi issues?
Find the MDM profile, and tap More Details.
A user can't print at the office while signed in with their Managed Apple ID on their user
owned iPhone.
Where would you look when troubleshooting for MDM settings that may conflict with
AirPrint?
Settings > General > VPN & Device Management > Managed Account > Profiles and
Device Management
Three roles able to create managed new users with created managed Apple IDs:
Administrator, People Manager, Site Manager
What do you get when you create an Apple ID in your Apple device?
You can use an already assigned Apple ID to another Apple device to create an account
on such a device.
,You may designate which data and settings can be synced across devices.
What if you finish setting up a new Apple device without signing in to an Apple ID?
It is not possible to use some options of service or feature until an Apple ID has attached
such a device after its set up.
Which does NOT work in creating a new Apple ID?
Apple TV
A user is able to view and browse apps, but not purchase them within the App Store.
Why is this?
Because the user has signed in with a Managed Apple ID
How much iCloud storage does a Managed Apple ID get?
5GB
Are pictures of Managed Apple IDs able to be backed up on iCloud Photos?
No
What two things must be enabled in order to use Continuity features?
Wi-Fi and Bluetooth
What version of iOS. must be installed to use the Continuity feature with a Managed
Apple ID?
, iOS 17 or later, iPadOS 17 or later, macOS Sonoma or later
What is Universal Control?
When your Mac is within proximity of another Mac or iPad, you can use a single
keyboard and trackpad or connected mouse to work across the devices.
Which of the following does iCloud provide for you?
Storage, backup, and restore of files
Your MDM administrator enabled the "Managed App's stored data in iCloud" MDM
restriction.
How does this affect users whose iOS devices are managed?
Users cannot back up data from managed apps to iCloud.
Which of the following do you need to use most Continuity features on your Apple
devices?
An Apple ID with iCloud features turned on
What three things does iCloud require to work?
Current software, an Apple ID, and an Internet connection
Under what circumstances can your Mac use the Personal Hotspot on your iPhone to
connect to the Internet?
Mac and iPhone are near to each other
Which following are enhancements to the user experience an MDM solution will provide?
Certificate and apps install automatically and email configuration
A device managed and supervised can be.?
Accurate Answers
True or False: You are not required to sign in with an Apple ID to set up and configure a
new Apple device for the first time.
True
Does it state that a regular family can create and manage Apple IDs to restrict access.
No. Only organizations can create and manage a Managed Apple ID to administer
access to Apple services and organization resources and to distribute applications.
True or False: If you are using a device with both a Managed Apple ID and a personal
Apple ID, your personal data and the organization's data will be combined into one.
False: You will still have access to your personal data with your personal Apple ID — and
the organization will not have access to this data.
How many failed attempts before a managed Apple ID is locked or disabled?
10 times consecutively
How does a user reset passwords for managed Apple IDs?
The password would have to be reset by the Administrator.
How do I reset my password as an Apple ID administrator if there are no other
administrators?
They would have to use the iforgot.apple.com website to reset their password for Apple
Business Manager,
Can a Managed Apple ID use an iCloud Mail Account?
,No
How can you tell if an iPad or iPhone is managed?
Settings > General > VPN & Device Management
How would you know if a Mac is managed?
System Settings > Privacy & Security > Profiles
What's the best way to check whether a Mac is managed with any kind of MDM solution?
Go to the list in System Settings > Privacy & Security > Profiles.
What is the best way to check whether the managed settings of iPhone or iPad devices
are interfering with your troubleshooting about Wi-Fi issues?
Find the MDM profile, and tap More Details.
A user can't print at the office while signed in with their Managed Apple ID on their user
owned iPhone.
Where would you look when troubleshooting for MDM settings that may conflict with
AirPrint?
Settings > General > VPN & Device Management > Managed Account > Profiles and
Device Management
Three roles able to create managed new users with created managed Apple IDs:
Administrator, People Manager, Site Manager
What do you get when you create an Apple ID in your Apple device?
You can use an already assigned Apple ID to another Apple device to create an account
on such a device.
,You may designate which data and settings can be synced across devices.
What if you finish setting up a new Apple device without signing in to an Apple ID?
It is not possible to use some options of service or feature until an Apple ID has attached
such a device after its set up.
Which does NOT work in creating a new Apple ID?
Apple TV
A user is able to view and browse apps, but not purchase them within the App Store.
Why is this?
Because the user has signed in with a Managed Apple ID
How much iCloud storage does a Managed Apple ID get?
5GB
Are pictures of Managed Apple IDs able to be backed up on iCloud Photos?
No
What two things must be enabled in order to use Continuity features?
Wi-Fi and Bluetooth
What version of iOS. must be installed to use the Continuity feature with a Managed
Apple ID?
, iOS 17 or later, iPadOS 17 or later, macOS Sonoma or later
What is Universal Control?
When your Mac is within proximity of another Mac or iPad, you can use a single
keyboard and trackpad or connected mouse to work across the devices.
Which of the following does iCloud provide for you?
Storage, backup, and restore of files
Your MDM administrator enabled the "Managed App's stored data in iCloud" MDM
restriction.
How does this affect users whose iOS devices are managed?
Users cannot back up data from managed apps to iCloud.
Which of the following do you need to use most Continuity features on your Apple
devices?
An Apple ID with iCloud features turned on
What three things does iCloud require to work?
Current software, an Apple ID, and an Internet connection
Under what circumstances can your Mac use the Personal Hotspot on your iPhone to
connect to the Internet?
Mac and iPhone are near to each other
Which following are enhancements to the user experience an MDM solution will provide?
Certificate and apps install automatically and email configuration
A device managed and supervised can be.?
