Apple Device Support Exam Questions And
100% Correct Answers
What does iCloud require to back up an iPhone or iPad? - ANSWER Available Cloud
Storage
iCloud automatically backs up your iPhone or iPad each day. - ANSWER True
What do you have to do to backup a device to a computer? - ANSWER Manually initiate
the backup.
Which accessory would you use to migrate data from one iPhone to another using a
wired connection? ANSWER Lightning to USB 3 Camera adapter
Which transfer method are you able to use to transfer data and content directly from
your current device to your new device? ANSWER Quick Start
Where do you complete the steps you skipped during Quick Start? ANSWER In Settings
on your new device
Which of the following do you need to turn off before restoring iPhone or iPad to factory
settings? - ANSWER Find My
In the Apple Configurator, where do you select to restore your device to its factory
settings? - ANSWER Actions > Restore
What happens if restore iPhone or iPad with a Mac if Find My is still activated? -
ANSWER The restore attempt can't continue
, At what condition does your iPhone have to be to enable iCloud restore your data to it?
-ANSWER iPhone restored to factory settings
What does your iPhone need to restore data from your Mac to it? -ANSWER A USB or
USB-C to Lightning cable
Which backup type can be used for restoring an already set up iPhone or iPad?
-ANSWER Mac backup
What do you have to do to an iPhone before you restore from a Mac backup? - ANSWER
Turn off Find My
Restore device erases your content but doesn't restore your device to its factory
settings. - ANSWER False
You put a device in recovery mode. Which of the following must be your first step? -
ANSWER Connect the device to a Mac
What do you do if your device can't be revived and is stuck on the Apple logo? -
ANSWER Put it into recovery mode and try to restore the device.
By default, backups made with Apple Configurator are encrypted. - ANSWER False
Which of the following options can you select to open the current activity of the Apple
Configurator? - ANSWER From the Apple Configurator menu bar, select Window >
Activity.
When using Apple Configurator to backup a device, the backup will have the Apple ID
information removed. - ANSWER False
100% Correct Answers
What does iCloud require to back up an iPhone or iPad? - ANSWER Available Cloud
Storage
iCloud automatically backs up your iPhone or iPad each day. - ANSWER True
What do you have to do to backup a device to a computer? - ANSWER Manually initiate
the backup.
Which accessory would you use to migrate data from one iPhone to another using a
wired connection? ANSWER Lightning to USB 3 Camera adapter
Which transfer method are you able to use to transfer data and content directly from
your current device to your new device? ANSWER Quick Start
Where do you complete the steps you skipped during Quick Start? ANSWER In Settings
on your new device
Which of the following do you need to turn off before restoring iPhone or iPad to factory
settings? - ANSWER Find My
In the Apple Configurator, where do you select to restore your device to its factory
settings? - ANSWER Actions > Restore
What happens if restore iPhone or iPad with a Mac if Find My is still activated? -
ANSWER The restore attempt can't continue
, At what condition does your iPhone have to be to enable iCloud restore your data to it?
-ANSWER iPhone restored to factory settings
What does your iPhone need to restore data from your Mac to it? -ANSWER A USB or
USB-C to Lightning cable
Which backup type can be used for restoring an already set up iPhone or iPad?
-ANSWER Mac backup
What do you have to do to an iPhone before you restore from a Mac backup? - ANSWER
Turn off Find My
Restore device erases your content but doesn't restore your device to its factory
settings. - ANSWER False
You put a device in recovery mode. Which of the following must be your first step? -
ANSWER Connect the device to a Mac
What do you do if your device can't be revived and is stuck on the Apple logo? -
ANSWER Put it into recovery mode and try to restore the device.
By default, backups made with Apple Configurator are encrypted. - ANSWER False
Which of the following options can you select to open the current activity of the Apple
Configurator? - ANSWER From the Apple Configurator menu bar, select Window >
Activity.
When using Apple Configurator to backup a device, the backup will have the Apple ID
information removed. - ANSWER False
