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CSCI 3700 Final Questions 100% Solved.
T/F Customers typically utilize the quoting process at Target and Best Buy. - answer✔False
T/F The construction industry typically utilizes the quoting process. - answer✔True
Which of the following is not part of Professional Services Automation?
a. MRP
b. Time and Expense Management
c. Project Management
d. Resource Management - answer✔a. MRP
T/F Business process models are useful for understanding the tasks and decisions that are made
in process, but not the role that performs the tasks and decisions. - answer✔False
A company's internal business process models are useful for the following: (Select all that apply)
a. Including with customer invoices for auditing purposes
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b. Training new employees
c. Developing information systems because they depict how the process that is being
automated/enabled should be performed.
d. Improving business processes - answer✔b, c, d
T/F All business models require a quoting process. - answer✔False
T/F A company like Amazon or Walmart will rely on e-business information systems, but not
ERP systems. - answer✔False
Business Process Modeling: (Select all that apply)
a. Is only applicable for manufacturing companies.
b. Is a flow chart method that models the steps for a business process from end to end
c. Visually depicts a detailed sequence of business activities and information flows needed to
complete a process
d. Is commonly referred to as a Swimlane Diagram - answer✔b, c, d
Which of the following end-to-end business processes are represented in the ERP business
simulation? (Select all that apply.)
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a. order-to-cash
b. procure-to-pay
c. record-to-report
d. manufacture-to-stock - answer✔a, b, c, d
The quoting process can involve the following: (Select all that apply.)
a. Negotiation
b. Contracts
c. Quotes containing the cost of materials and labor
d. Quotes containing the cost of software and consulting services
e. Customer rejection - answer✔a, b, c, d, e
T/F ERP is typically not involved in the quoting process for large companies. - answer✔False
The financial model that you created in assignment 1, to model profitability and break even
points, is an example of what kind of analytics.
a. Prescriptive
b. Descriptive