NS 4470 EXAM 1 Questions with correct answers
Know the different types of operations Correct Answer-Menu planning
Purchasing
Receiving and storage
Ingredient assembly
Production
Distribution and service
Sanitation
Difference between operations vs. management Correct Answer-
Operations: procurement (purchasing, receiving, storage, inventory
management), production, distribution and service, safety, sanitation,
maintenance
Management: planning, organizing, leading, controlling
Foodservice segments and examples Correct Answer-Commercial →
provide meals while making a profit
Restaurants, catering, vending, contract companies that run onsite food
services
Noncommercial → provide meals for onsite food services, primary
objective is to provide a service NOT make profit
EX: hospitals, school cafeterias and dining halls, airports
, Military
Air Force, Army, Marines
Examples of onsite food services Correct Answer-Provide meals to
people at work, at school/college, at jail, in a childcare center, in a
hospital, on a train, etc
Either self-operated (noncommercial) OR managed by a food service
contract company (commercial)
Foodservice contracting advantages/disadvantages Correct Answer-
ADVANTAGES
Purchasing power can decrease costs
Provides regular financial reports
Can provide new menu concepts, POS systems, standardized recipes,
theme meals, training, P&P manuals, marketing programs, etc
Often able to make capital improvements
DISADVANTAGES
Missions/goals of contract company may be different than those of the
client
Managers have two bosses to please → contract company and client
Client must pay management fee to contract company
Managers may not be able to purchase from previous vendors
Oversight of contract still needed
Know the different types of operations Correct Answer-Menu planning
Purchasing
Receiving and storage
Ingredient assembly
Production
Distribution and service
Sanitation
Difference between operations vs. management Correct Answer-
Operations: procurement (purchasing, receiving, storage, inventory
management), production, distribution and service, safety, sanitation,
maintenance
Management: planning, organizing, leading, controlling
Foodservice segments and examples Correct Answer-Commercial →
provide meals while making a profit
Restaurants, catering, vending, contract companies that run onsite food
services
Noncommercial → provide meals for onsite food services, primary
objective is to provide a service NOT make profit
EX: hospitals, school cafeterias and dining halls, airports
, Military
Air Force, Army, Marines
Examples of onsite food services Correct Answer-Provide meals to
people at work, at school/college, at jail, in a childcare center, in a
hospital, on a train, etc
Either self-operated (noncommercial) OR managed by a food service
contract company (commercial)
Foodservice contracting advantages/disadvantages Correct Answer-
ADVANTAGES
Purchasing power can decrease costs
Provides regular financial reports
Can provide new menu concepts, POS systems, standardized recipes,
theme meals, training, P&P manuals, marketing programs, etc
Often able to make capital improvements
DISADVANTAGES
Missions/goals of contract company may be different than those of the
client
Managers have two bosses to please → contract company and client
Client must pay management fee to contract company
Managers may not be able to purchase from previous vendors
Oversight of contract still needed
