1
Cigna Recertifications Test/ Exam Questions
with Correct Verified Answers/ Latest
Update 2024/ Rated A+
What is the first step if the SDAC committee determines a violation is founded? - ANS -
The agent will be required to undergo remediation.
Which of the following best describes the term "minimum necessary" in reference to
PHI? - ANS - Use only the minimum PHI necessary to conduct business.
Brandon, a sales agent completed the review of Cigna policies and procedures and
signed the attestation to comply last year. Will Brandon be required to complete the
review and attestation again this year? - ANS - All sales agents of Cigna are
contractually obligated to review and abide by the policies and procedures and sign an
attestation yearly.
Which of the following are goals of the Compliance department?
a. Correct compliance problems promptly and effectively.
b. Reduce the potential for re-occurrence.
c. Ensure ongoing compliance.
d. All of the above. - ANS - d. All of the above.
HIPAA rules apply to "business associates", in addition to health plans and providers.
Which of the following are included under "business associates"? - ANS - Employees
and subcontractors such as contracted sales agents and brokers.
, 2
What is the Cigna Healthy Today card? - ANS - One flex card solution for Cigna
Medicare customers' to access multiple supplemental benefits
Which of the following should a Medicare sales agent rely on for the most accurate plan
information? - ANS - Summary of Benefits
Which of the following describes the Part D Senior Savings Model (SSM) - ANS - Helps
Medicare beneficiaries save on insulin
Which of the following statements is accurate? - ANS - Cigna's goal is for all sales
agents to practice compliance daily in the course of representing the company.
Which of the following are examples of how to keep your technology devices secure?
a. Secure your wireless connection before transmitting PHI wirelessly via the internet.
b. Do not share your user ID and password with anyone unless a co-worker who needs
to access content on your computer.
c. Never share your login details with anyone
d. Both A. and C. - ANS - d. Both A. and C.
Kate, a broker sales agent, suspects a disclosure of a member's PHI and decides to
report her suspicion to the privacy officer. Turns out after investigation that there really
was no disclosure of PHI. Which of these options appropriately describes her actions? -
ANS - She did the right thing; reasonable suspicions of disclosure of PHI should be
reported.
Which of the following are examples of protected or confidential information
a. Past, present or future physical or mental health or condition.
Cigna Recertifications Test/ Exam Questions
with Correct Verified Answers/ Latest
Update 2024/ Rated A+
What is the first step if the SDAC committee determines a violation is founded? - ANS -
The agent will be required to undergo remediation.
Which of the following best describes the term "minimum necessary" in reference to
PHI? - ANS - Use only the minimum PHI necessary to conduct business.
Brandon, a sales agent completed the review of Cigna policies and procedures and
signed the attestation to comply last year. Will Brandon be required to complete the
review and attestation again this year? - ANS - All sales agents of Cigna are
contractually obligated to review and abide by the policies and procedures and sign an
attestation yearly.
Which of the following are goals of the Compliance department?
a. Correct compliance problems promptly and effectively.
b. Reduce the potential for re-occurrence.
c. Ensure ongoing compliance.
d. All of the above. - ANS - d. All of the above.
HIPAA rules apply to "business associates", in addition to health plans and providers.
Which of the following are included under "business associates"? - ANS - Employees
and subcontractors such as contracted sales agents and brokers.
, 2
What is the Cigna Healthy Today card? - ANS - One flex card solution for Cigna
Medicare customers' to access multiple supplemental benefits
Which of the following should a Medicare sales agent rely on for the most accurate plan
information? - ANS - Summary of Benefits
Which of the following describes the Part D Senior Savings Model (SSM) - ANS - Helps
Medicare beneficiaries save on insulin
Which of the following statements is accurate? - ANS - Cigna's goal is for all sales
agents to practice compliance daily in the course of representing the company.
Which of the following are examples of how to keep your technology devices secure?
a. Secure your wireless connection before transmitting PHI wirelessly via the internet.
b. Do not share your user ID and password with anyone unless a co-worker who needs
to access content on your computer.
c. Never share your login details with anyone
d. Both A. and C. - ANS - d. Both A. and C.
Kate, a broker sales agent, suspects a disclosure of a member's PHI and decides to
report her suspicion to the privacy officer. Turns out after investigation that there really
was no disclosure of PHI. Which of these options appropriately describes her actions? -
ANS - She did the right thing; reasonable suspicions of disclosure of PHI should be
reported.
Which of the following are examples of protected or confidential information
a. Past, present or future physical or mental health or condition.
