NETACAD IT ESSENTIALS CHAPTER 1-9
FINAL EXAM REVISION STUDY QUESTIONS
AND ANSWERS RATED A.
Which is the compressed format of the IPv6 address
fe80:0000:0000:0000:0220:0b3f:f0e0:0029?
Correct Answer -fe80::220:b3f:f0e0:29
Which is the compressed format of the IPv6 address
fe80:9ea0:0000:2020:0000:00bf:00e0:9290?
Correct Answer -fe80:9ea0::2020:0:bf:e0:9290
What ACPI power state describes when the CPU and RAM are off and the
contents of RAM have been saved to a temporary file on the hard drive?
Correct Answer -S4
What ACPI power state describes when the CPU and RAM are still
receiving power but unused devices are powered down?
Correct Answer -S1
What ACPI power state describes when the CPU is off, but the RAM is
refreshed?
Correct Answer -S2
What ACPI power state describes when the computer is off?
Correct Answer -S5
,What ACPI power state describes when the CPU is off and the RAM is set
to a slow refresh rate, often called suspend mode?
Correct Answer -S3
What ACPI power state describes when the computer is on and the CPU is
running?
Correct Answer -S0
A reporter is trying to print several high resolution photographs but the
color laser printer is going extremely slowly. What should the technician
do to resolve the issue?
Correct Answer -Add more RAM to the printer.
A new printer has just been installed deep in a mine. When test pages are
printed, the paper constantly jams. What should the technician do to
resolve the issue?
Correct Answer -Move the printer to a less-humid location.
A user complains that recently every printed document has vertical lines
and streaks on the paper. What should the technician do to resolve the
issue?
Correct Answer -Distribute the toner more evenly within the cartridge.
A school is installing a new shared printer but the printer is not showing
up on the list of available printers. What should the technician do to
resolve the issue?
Correct Answer -Manually add the printer IP address.
Employees are complaining that they send print jobs to a newly installed
printer but the print jobs never print. What should the technician do to
resolve the issue?
, Correct Answer -The printer is connected to the wrong port. Modify the
port.
Users have noticed that the colors on their printed documents are different
from the colors that they see on their computer screens. What should the
technician do to resolve the issue?
Correct Answer -Calibrate the printer.
A technician has just completed a preventive maintenance on the
department printer. Users are now complaining that the printer is no longer
available. What should the technician do to resolve the issue?
Correct Answer -Check that the printer is plugged into a power source.
Employees of a small business are complaining that the printer is printing
faded images. What should the technician do to resolve the issue?
Correct Answer -Replace the toner cartridge.
A photographer is complaining about the following printer issue: The
printer issues a "Document failed to print" message. What are two
possible causes of this issue? (Choose two.)
Correct Answer -A cable is loose or disconnected.
The printer is no longer shared.
A reporter is complaining about the following printer issue: The printer is
printing unknown characters. What are two possible causes of this issue?
(Choose two.)
Correct Answer -The wrong or an outdated printer driver is installed.
The printer has a loose connection.
FINAL EXAM REVISION STUDY QUESTIONS
AND ANSWERS RATED A.
Which is the compressed format of the IPv6 address
fe80:0000:0000:0000:0220:0b3f:f0e0:0029?
Correct Answer -fe80::220:b3f:f0e0:29
Which is the compressed format of the IPv6 address
fe80:9ea0:0000:2020:0000:00bf:00e0:9290?
Correct Answer -fe80:9ea0::2020:0:bf:e0:9290
What ACPI power state describes when the CPU and RAM are off and the
contents of RAM have been saved to a temporary file on the hard drive?
Correct Answer -S4
What ACPI power state describes when the CPU and RAM are still
receiving power but unused devices are powered down?
Correct Answer -S1
What ACPI power state describes when the CPU is off, but the RAM is
refreshed?
Correct Answer -S2
What ACPI power state describes when the computer is off?
Correct Answer -S5
,What ACPI power state describes when the CPU is off and the RAM is set
to a slow refresh rate, often called suspend mode?
Correct Answer -S3
What ACPI power state describes when the computer is on and the CPU is
running?
Correct Answer -S0
A reporter is trying to print several high resolution photographs but the
color laser printer is going extremely slowly. What should the technician
do to resolve the issue?
Correct Answer -Add more RAM to the printer.
A new printer has just been installed deep in a mine. When test pages are
printed, the paper constantly jams. What should the technician do to
resolve the issue?
Correct Answer -Move the printer to a less-humid location.
A user complains that recently every printed document has vertical lines
and streaks on the paper. What should the technician do to resolve the
issue?
Correct Answer -Distribute the toner more evenly within the cartridge.
A school is installing a new shared printer but the printer is not showing
up on the list of available printers. What should the technician do to
resolve the issue?
Correct Answer -Manually add the printer IP address.
Employees are complaining that they send print jobs to a newly installed
printer but the print jobs never print. What should the technician do to
resolve the issue?
, Correct Answer -The printer is connected to the wrong port. Modify the
port.
Users have noticed that the colors on their printed documents are different
from the colors that they see on their computer screens. What should the
technician do to resolve the issue?
Correct Answer -Calibrate the printer.
A technician has just completed a preventive maintenance on the
department printer. Users are now complaining that the printer is no longer
available. What should the technician do to resolve the issue?
Correct Answer -Check that the printer is plugged into a power source.
Employees of a small business are complaining that the printer is printing
faded images. What should the technician do to resolve the issue?
Correct Answer -Replace the toner cartridge.
A photographer is complaining about the following printer issue: The
printer issues a "Document failed to print" message. What are two
possible causes of this issue? (Choose two.)
Correct Answer -A cable is loose or disconnected.
The printer is no longer shared.
A reporter is complaining about the following printer issue: The printer is
printing unknown characters. What are two possible causes of this issue?
(Choose two.)
Correct Answer -The wrong or an outdated printer driver is installed.
The printer has a loose connection.
