Salesforce Admin Certificate Exam
ACTUAL Exam Questions and
CORRECT Answers
The Human resources department at Northern Trail outfitters wants employees to provide
feedback about the manager using a custom object in Salesforce. It is important that
managers are unable to see the feedback records from their staff. How should an
administrator configure the custom object to meet this requirement?
Uncheck grant access using Hierarchies.
Define a criteria-based sharing rule.
Set the default external access to private.
Configure an owner-based sharing rule. - CORRECT ANSWER- ✔✔Uncheck grant access
using Hierarchies.
An analytics user at Cloud Kicks needs Read, Create, and Edit access for objects and Should
be restricted from deleting any records. What should the administrator do to meet this
requirement?
Assign the standard System Administrator profile to the analytical user.
Give the user View all access and assign them to the highest role in the role hierarchy.
Create and assign a custom profile with delete access removed for each object.
Create and assign a permission set that includes Read, Create, and Edit access. - CORRECT
ANSWER- ✔✔Create and assign a custom profile with delete access removed for each
object.
Cloud Kicks (CK) has new administrator who is asked to put together a memo detailing
salesforce uses to budget for upcoming license purchases. Where Should the administrator go
to find out what type of licenses CK Has purchased and how many are available?
- Search for license types in setup.
- User Licenses Related List in Company information.
, - User Management settings in setup.
- Usage based entitlement related list in company information. - CORRECT ANSWER-
✔✔User Licenses Related List in Company information.
An administrator has reviewed an upcoming critical update. How should the administrator
proceed with activation of the critical update?
Activate the critical update in a sandbox.
Allow the critical update to auto-activate.
Activate the critical update in production.
Allow the critical update to auto-activate in a sandbox. - CORRECT ANSWER- ✔✔Activate
the critical update in a sandbox.
A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the
administrator to reset their password. Which two options should the administrator consider
when resetting the user's password? Choose 2 answers
Resetting the password will change the user's password policy.
Single sign-on users can reset their own passwords using the forgot password link.
Resetting a locked-out user's password automatically unlocks the user's account.
After resetting a password, the user may be required to activate their device to successfully
log in to Salesforce. - CORRECT ANSWER- ✔✔Resetting a locked-out user's password
automatically unlocks the user's account.After resetting a password, the user may be required
to activate their device to successfully log in to Salesforce.
An administrator gets a rush request from Human Resources to remove a user's access to
Salesforce Immediately. The user is part of a hierarchy field called Direct Manager. What
should the administrator do to fulfil the request?
Freeze the user to prevent them from logging in while removing them from being referenced
in the Direct Manager field.
Deactivate the user and delete any records where they are referenced in the Direct Manager
field.
Change the user's profile to read-only while removing them from being referenced in the
Direct Manager Field.
ACTUAL Exam Questions and
CORRECT Answers
The Human resources department at Northern Trail outfitters wants employees to provide
feedback about the manager using a custom object in Salesforce. It is important that
managers are unable to see the feedback records from their staff. How should an
administrator configure the custom object to meet this requirement?
Uncheck grant access using Hierarchies.
Define a criteria-based sharing rule.
Set the default external access to private.
Configure an owner-based sharing rule. - CORRECT ANSWER- ✔✔Uncheck grant access
using Hierarchies.
An analytics user at Cloud Kicks needs Read, Create, and Edit access for objects and Should
be restricted from deleting any records. What should the administrator do to meet this
requirement?
Assign the standard System Administrator profile to the analytical user.
Give the user View all access and assign them to the highest role in the role hierarchy.
Create and assign a custom profile with delete access removed for each object.
Create and assign a permission set that includes Read, Create, and Edit access. - CORRECT
ANSWER- ✔✔Create and assign a custom profile with delete access removed for each
object.
Cloud Kicks (CK) has new administrator who is asked to put together a memo detailing
salesforce uses to budget for upcoming license purchases. Where Should the administrator go
to find out what type of licenses CK Has purchased and how many are available?
- Search for license types in setup.
- User Licenses Related List in Company information.
, - User Management settings in setup.
- Usage based entitlement related list in company information. - CORRECT ANSWER-
✔✔User Licenses Related List in Company information.
An administrator has reviewed an upcoming critical update. How should the administrator
proceed with activation of the critical update?
Activate the critical update in a sandbox.
Allow the critical update to auto-activate.
Activate the critical update in production.
Allow the critical update to auto-activate in a sandbox. - CORRECT ANSWER- ✔✔Activate
the critical update in a sandbox.
A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the
administrator to reset their password. Which two options should the administrator consider
when resetting the user's password? Choose 2 answers
Resetting the password will change the user's password policy.
Single sign-on users can reset their own passwords using the forgot password link.
Resetting a locked-out user's password automatically unlocks the user's account.
After resetting a password, the user may be required to activate their device to successfully
log in to Salesforce. - CORRECT ANSWER- ✔✔Resetting a locked-out user's password
automatically unlocks the user's account.After resetting a password, the user may be required
to activate their device to successfully log in to Salesforce.
An administrator gets a rush request from Human Resources to remove a user's access to
Salesforce Immediately. The user is part of a hierarchy field called Direct Manager. What
should the administrator do to fulfil the request?
Freeze the user to prevent them from logging in while removing them from being referenced
in the Direct Manager field.
Deactivate the user and delete any records where they are referenced in the Direct Manager
field.
Change the user's profile to read-only while removing them from being referenced in the
Direct Manager Field.
