- Fault
- Configuration
- Accounting
- Performance
- Security - Answers What are the components in FCAPS?
- Business
- Service
- Network
- Element
- Network element - Answers What are the components in TMN?
- Strategy
- Design
- Transition
- Operation
- Continuous improvement - Answers What are the components in ITIL?
- Prepare
- Plan
- Design
- Implement
- Operate
- Optimise - Answers What are the components in Cisco Lifecycle Services (PPDIOO)?
Detection, isolation and correction of abnormal operations - Answers What's the meaning of fault
management in FCAPS?
Identify managed resources and their connectivity, discovery - Answers What's the meaning of
configuration management in FCAPS?
,Keep track of usage for charging - Answers What's the meaning of accounting management in FCAPS?
Monitor and evaluate the behaviour of managed resources - Answers What's the meaning of
performance management in FCAPS?
allow only authorized access and control - Answers What's the meaning of security management in
FCAPS?
Commercial: HP OpenView, Cisco Works, Observium, NetFlow etc.
Open source: OpenNMS , Nagios, Zabbix, Cacti etc. - Answers Name some Popular NMS's
Managed Device, Network Management Protocol & Managing Entity(Manager) - Answers There are
three main Network Managment Components, which?
- Device to be monitored/controlled
- Has a agent installed to access data about device which is called Management Information Base (MIB) -
Answers Explain what a managed device is...
- Used by the manager/admin
- Pc, Notebook, Terminal etc with installed NMS
- NMS displays data from management agents - Answers Explain what a managing entity(manager) is...
- Runs between the managing entity and the managed devices
- Till exempel SNMP(Simple Network Management Protocol) - Answers Explain what a Network
Management Protocol is...
SNMP (v1, v2, v3): Simple Network Management Protocol - Collect information and configure network
devices
ICMP: Internet Control Message Protocol - ping and traceroute use ICMP
ARP/RARP: (Reverse) Address Resolution Protocol - Used by IP to map IP addresses to MAC addresses
TCP Sockets: Manage port-to-port connections
Telnet: a client-server protocol used to establish a remote connection to TCP port 23
, SSH: secured Telnet
Syslog: Event log/system messages are collected and stored in a database, commonly for auditing
purposes.
NetFlow: Developed by Cisco to collect IP traffic information and monitor network traffic.
NETCONF: Network configuration protocol. Operates on top of RPC. Uses Extensible Markup Language
(XML) - Answers Name at least three Network Management Protocols...
RPC: Remote Procedure Call Used by a program to request a service from a program located on a
different computer.
WMI: Windows Management Instrumentation Microsoft's alternative to SNMP used to allow
management information to be shared between management applications.
RDP: Remote Desktop Protocol Provides a GUI to connect to another computer over a network. -
Answers Name some Windows Network management protocols...
A framework model defined by ITU-T originally developed for Service Providers (ISPs) to manage their
service delivery network.
1. Business Management Layer
2. Service Management Layer
3. Network Management Layer
4. Element Management Layer
5. Network Element Layer (not always used) - Answers Describe TMN and tell me the five components in
the logical layer...
Set of best pracitces for IT service management, IT development and IT operations.
1. Service Strategy
2. Service Design
3. Service Transition