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MNE3701 Assignment 6 (COMPLETE ANSWERS) Semester 2 2024 - DUE 8 November 2024

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MNE3701 Assignment 6
(COMPLETE ANSWERS)
Semester 2 2024 - DUE 8
November 2024
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, MNE3701 Assignment 6 (COMPLETE ANSWERS)
Semester 2 2024 - DUE 8 November 2024
Having acquired sufficient knowledge and skills on
entrepreneurship and small business management, you
must demonstrate practical competencies in managing
small businesses. You should also be able to identify
deficiency in the small business management practices
and be able to provide recommendations for
improvement. Visit one small business in your area with
an estimated annual turnover of R2 million. Have
interview with the owner. In your interview ask him how
he manages the human resources and finances of his
business. You should also ask him to what extent he
utilises technology to support customer relationship
management of his business. Use the information that
you have gathered through the interview and answer the
following questions: 1. Discuss how the owner of the
small business you have visited, manages the business’s
human resources. Do you think is there a need for
improvement? If yes, provide recommendations for
improvement. (15)
To address this task, you'll want to follow a structured approach when interviewing the small
business owner about their human resources management. Here’s a guideline for how you could
approach your discussion and formulate your response to the question:

1. Interview Preparation

 HR Management Questions:
o How do you recruit, hire, and train your employees?
o What are your strategies for employee retention and motivation?
o How do you handle performance management and feedback?
o Are there any challenges you face in managing staff?
 Technology in HR:
o Do you use any HR management software to track employee performance,
attendance, or payroll?
 Financial Management:

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