TEST BANK
HUMAN RESOURCE MANAGEMENT 6TH CANADIAN
EDITION
,TABLE OF CONTENTS
SECTION 1: The Human Resource Environment
Chapter 1: Strategies, Trends, and Challenges in Human Resource
Management
Chapter 2: Equity, Fairness, Health, and Safety in the Workplace
SECTION 2: Preparing for and Acquiring Human Resources
Chapter 3: Analyzing Work and Designing Jobs
Chapter 4: Planning for and Recruiting Human Resources
Chapter 5: Selecting Employees
SECTION 3: Talent Management
Chapter 6: Training, Learning, and Development
Chapter 7: Managing Employees' Performance
SECTION 4: Compensating and Rewarding Human Resources
Chapter 8: Total Rewards
SECTION 5: Meeting Other HR Goals
Chapter 9: Labor Relations
Chapter 10: Managing Human Resources Globally
Chapter 11: Creating and Sustaining High-Performance
Organizations
,Chapter 01 6ce
1) Managers And Economists Traditionally Have Seen Human Resource Management As A
Source OfValue To Their Organizations.
⊚ True
⊚ False
2) The Concept Of "Human Resource Management" Implies That Employees Are
Interchangeable,Easily Replaced Assets That Should Be Managed Like Any Other
Physical Asset.
⊚ True
⊚ False
3) No Two Human Resource Departments Will Have Precisely The Same Roles And Responsibilities.
⊚ True
⊚ False
4) Recruitment Refers To The Process By Which An Organization Selects Applicants With
The RightKnowledge, Skills, And Abilities To Help The Organization Achieve Its Goals.
⊚ True
⊚ False
5) Performance Management Requires That Employee Activities And Outputs
Match TheIndividual's Goals.
⊚ True
⊚ False
6) Important Decisions In Planning Pay And Benefits Include How Much To Offer
Employees InSalary Or Wages, As Opposed To Bonuses, Commissions, And Other
Performance-Related Pay.
⊚ True
⊚ False
1
,7) The Shift To Self-Service Requires HR To Spend More Time On Day-To-Day Transactional Tasks.
⊚ True
⊚ False
8) Compliance With Laws And Regulations Is Not An HR Responsibility, But Rather
The SoleResponsibility Of Managers Within The Organization.
⊚ True
⊚ False
9) HR Is Increasingly Becoming A Purely Administrative Function.
⊚ True
⊚ False
10) As Part Of Its Strategic Role, One Of The Key Contributions HR Can Make Is To
Engage InEvidence-Based HRM.
⊚ True
⊚ False
11) Canada Underperforms The United States With Respect To Productivity.
⊚ True
⊚ False
12) HRM Should Have A Significant Role In Carrying Out A Merger Or Acquisition.
⊚ True
⊚ False
13) Non-Traditional Workers E.G. Contractors And Temporary Workers, Currently
Represent MoreThan 50 Percent Of The Workforce, And This Percentage Is Expected To
Increase Significantly.
⊚ True
⊚ False
2
,14) Setting Up A Business Enterprise In Another Country (E.G. Building A Factory In China) Is
CalledOutsourcing.
⊚ True
⊚ False
15) Recent Surveys Indicate That The General Public And Managers Do Not Have
PositivePerceptions Of The Ethical Conduct Of Businesses.
⊚ True
⊚ False
16) HR Activities Are Carried Out Exclusively By HR Specialists In Small Organizations.
⊚ True
⊚ False
17) Canada's Labour Force Is Aging.
⊚ True
⊚ False
18) Mobile Devices Are Increasingly Being Used To Access HR Processes, Information,
AndCollaborative Tools.
⊚ True
⊚ False
19) As A Type Of Resource, Human Capital Refers To:
A) The Wages, Benefits, And Other Costs Incurred In Support Of HR Functions
Within AnOrganization.
B) Executive Talent Within An Organization.
C) The Tax-Deferred Value Of An Employee's Pension Plan.
D) Employee Characteristics That Can Add Economic Value To The Organization.
E) Substitutes For Physical Assets.
3
,20) Human Capital Refers To An Organization's Employees Described In Terms Of
All Of TheFollowing, EXCEPT?
A) Profitability
B) Training
C) Relationships
D) Intelligence
E) Experience
21) When An Organization Is Better Than Competitors At Something, And Can Hold That
AdvantageOver A Sustained Period Of Time, It Is Said To Have A:
A) Differentiated Focus.
B) Sustainable Competitive Advantage.
C) Core Competency.
D) Low-Cost Competitive Advantage.
E) Absolute Advantage.
22) In The Context Of Human Resources, EX Represents:
A) Experience Level
B) Emotional Intelligence
C) Employee Engagement
D) Employee Experience
E) Employee Expectations
23) The Degree To Which Employees Are Fully Involved In Their Work And The Strength
Of TheirCommitment To Their Organization Is Called:
A) Employee Engagement.
B) Employee Satisfaction.
C) Core Competency.
D) Differentiated Focus.
E) Workplace Potential.
4
,24) Which One Of The Following Refers To The Process Of Getting Detailed Information About Jobs?
A) Job Design
B) Recruitment
C) Selection
D) Job Analysis
E) Performance Management
25) What Do You Call The Process Through Which An Organization Seeks Applicants For
PotentialEmployment?
A) Recruitment
B) Selection
C) Onboarding
D) Job Analysis
E) Performance Management
26) Development Programs Often Focus On:
A) Enabling Employees To Learn Job-Related Knowledge, Skills, And Behaviour.
B) Ensuring That Employees' Activities And Outputs Match The Organization's Goals.
C) Preparing Employees For Leadership Responsibilities.
D) Identifying The Top Qualities Employers Look For In Employees.
E) Increasing The Profitability Of Each Employee.
27) Which One Of The Following Refers To A Planned Effort To Enable Employees To Learn
Job-RelatedKnowledge, Skills, And Behaviours?
A) Orientation
B) Selection
C) Recruitment
D) Training
E) Development
5
,28) The Process Of Ensuring That Employees' Activities And Outputs Match The Organization's
GoalsIs Called:
A) Job Analysis.
B) Strategic Management.
C) Quality Assurance.
D) Performance Management.
E) Development.
29) Use Of Quantitative Tools And Scientific Methods To Analyse Data From HR Databases
And OtherSources To Make Evidence-Based Decisions Is Called:
A) People (Human Capital) Analytics.
B) Productivity Improvement.
C) Performance Management.
D) Strategic HRM.
E) Self-Service.
30) The COVID-19 Pandemic Put The Role Of Into Prominent Focus As HR Leaders
Endeavoured To Meet The Needs Of Their Organization’s Workforce While Navigating
ChangingLegislation.
A) Business Partner Services
B) Strategic Partner
C) Administrative Services
D) Administrative Transactions
E) Stakeholder Collaborator
31) Is A Systematic And Planned Effort To Train, Develop, And Engage The
PerformanceOf Highly Skilled Employees And Managers.
A) Evidence-Based HRM
B) Job Analysis
C) Talent Acquisition
D) Talent Management
E) Performance Management
6
,32) Refers To Demonstrating That Human Resource Practices Have A
PositiveInfluence On The Company's Profits Or Key Stakeholders.
A) Strategy
B) Evidence-Based HRM
C) Productivity Improvement
D) Compliance
E) Performance Management
33) Companies That Rely Primarily On Non-Traditional Employment To Meet Service And
ProductDemands Are Competing In The Economy.
A) Self-Service
B) Gig
C) Contractor
D) On-Demand
E) Evolving
34) A Small Manufacturing Company Decides To Have Its Accounting Function Performed
By AMedium-Sized Accounting Firm. This Is An Example Of:
A) Offshoring.
B) Expatriation.
C) Outsourcing.
D) Joining Forces Through A Merger.
E) Productivity Improvement.
35) Employees Who Take Assignments In Other Countries Are Called:
A) Knowledge Workers.
B) Immigrants.
C) Expatriates.
D) Nationalists.
E) Outsourcees.
7
, 36) The Highest People-Related Risks Identified By Canadian HR Managers Include All
Of TheFollowing, EXCEPT?
A) Workforce Exhaustion
B) Data Privacy
C) Supply Chain Management
D) Deteriorating Mental Health
E) Communicable Health Conditions
37) Which Of The Following Terms Describes An Organization’s Ability To Profit And/Or
Achieve Its Goals Without Depleting Its Resources, Including Employees, Natural
Resources, And The SupportOf The Surrounding Community?
A) Organizational Effectiveness
B) Total Rewards
C) Talent Management
D) Sustainability
E) Corporate Governance
38) Which Of The Following Refers To A Collection Of Corporate Performance Evaluation
Criteria ThatAssesses The Robustness Of A Company’s Governance Mechanisms And Its
Ability To Effectively Manage Its Environmental And Social Impacts?
A) Talent Management
B) ESG Strategies
C) Sustainability
D) Corporate Governance
E) Organizational Effectiveness
39) Truth And Reconciliation Commission Of Canada: Calls To Action Provides Directives To:
A) Support Diversity, Equity, And Inclusion In The Workplace.
B) Prevent The Harassment And Exploitation Of Canada’s Youth.
C) Transition Formal Workplaces To Embrace Remote And Hybrid Work Options.
D) Build Meaningful And Sustainable Relationships With Indigenous Peoples.
E) Support Employee Psychological Safety.
8
HUMAN RESOURCE MANAGEMENT 6TH CANADIAN
EDITION
,TABLE OF CONTENTS
SECTION 1: The Human Resource Environment
Chapter 1: Strategies, Trends, and Challenges in Human Resource
Management
Chapter 2: Equity, Fairness, Health, and Safety in the Workplace
SECTION 2: Preparing for and Acquiring Human Resources
Chapter 3: Analyzing Work and Designing Jobs
Chapter 4: Planning for and Recruiting Human Resources
Chapter 5: Selecting Employees
SECTION 3: Talent Management
Chapter 6: Training, Learning, and Development
Chapter 7: Managing Employees' Performance
SECTION 4: Compensating and Rewarding Human Resources
Chapter 8: Total Rewards
SECTION 5: Meeting Other HR Goals
Chapter 9: Labor Relations
Chapter 10: Managing Human Resources Globally
Chapter 11: Creating and Sustaining High-Performance
Organizations
,Chapter 01 6ce
1) Managers And Economists Traditionally Have Seen Human Resource Management As A
Source OfValue To Their Organizations.
⊚ True
⊚ False
2) The Concept Of "Human Resource Management" Implies That Employees Are
Interchangeable,Easily Replaced Assets That Should Be Managed Like Any Other
Physical Asset.
⊚ True
⊚ False
3) No Two Human Resource Departments Will Have Precisely The Same Roles And Responsibilities.
⊚ True
⊚ False
4) Recruitment Refers To The Process By Which An Organization Selects Applicants With
The RightKnowledge, Skills, And Abilities To Help The Organization Achieve Its Goals.
⊚ True
⊚ False
5) Performance Management Requires That Employee Activities And Outputs
Match TheIndividual's Goals.
⊚ True
⊚ False
6) Important Decisions In Planning Pay And Benefits Include How Much To Offer
Employees InSalary Or Wages, As Opposed To Bonuses, Commissions, And Other
Performance-Related Pay.
⊚ True
⊚ False
1
,7) The Shift To Self-Service Requires HR To Spend More Time On Day-To-Day Transactional Tasks.
⊚ True
⊚ False
8) Compliance With Laws And Regulations Is Not An HR Responsibility, But Rather
The SoleResponsibility Of Managers Within The Organization.
⊚ True
⊚ False
9) HR Is Increasingly Becoming A Purely Administrative Function.
⊚ True
⊚ False
10) As Part Of Its Strategic Role, One Of The Key Contributions HR Can Make Is To
Engage InEvidence-Based HRM.
⊚ True
⊚ False
11) Canada Underperforms The United States With Respect To Productivity.
⊚ True
⊚ False
12) HRM Should Have A Significant Role In Carrying Out A Merger Or Acquisition.
⊚ True
⊚ False
13) Non-Traditional Workers E.G. Contractors And Temporary Workers, Currently
Represent MoreThan 50 Percent Of The Workforce, And This Percentage Is Expected To
Increase Significantly.
⊚ True
⊚ False
2
,14) Setting Up A Business Enterprise In Another Country (E.G. Building A Factory In China) Is
CalledOutsourcing.
⊚ True
⊚ False
15) Recent Surveys Indicate That The General Public And Managers Do Not Have
PositivePerceptions Of The Ethical Conduct Of Businesses.
⊚ True
⊚ False
16) HR Activities Are Carried Out Exclusively By HR Specialists In Small Organizations.
⊚ True
⊚ False
17) Canada's Labour Force Is Aging.
⊚ True
⊚ False
18) Mobile Devices Are Increasingly Being Used To Access HR Processes, Information,
AndCollaborative Tools.
⊚ True
⊚ False
19) As A Type Of Resource, Human Capital Refers To:
A) The Wages, Benefits, And Other Costs Incurred In Support Of HR Functions
Within AnOrganization.
B) Executive Talent Within An Organization.
C) The Tax-Deferred Value Of An Employee's Pension Plan.
D) Employee Characteristics That Can Add Economic Value To The Organization.
E) Substitutes For Physical Assets.
3
,20) Human Capital Refers To An Organization's Employees Described In Terms Of
All Of TheFollowing, EXCEPT?
A) Profitability
B) Training
C) Relationships
D) Intelligence
E) Experience
21) When An Organization Is Better Than Competitors At Something, And Can Hold That
AdvantageOver A Sustained Period Of Time, It Is Said To Have A:
A) Differentiated Focus.
B) Sustainable Competitive Advantage.
C) Core Competency.
D) Low-Cost Competitive Advantage.
E) Absolute Advantage.
22) In The Context Of Human Resources, EX Represents:
A) Experience Level
B) Emotional Intelligence
C) Employee Engagement
D) Employee Experience
E) Employee Expectations
23) The Degree To Which Employees Are Fully Involved In Their Work And The Strength
Of TheirCommitment To Their Organization Is Called:
A) Employee Engagement.
B) Employee Satisfaction.
C) Core Competency.
D) Differentiated Focus.
E) Workplace Potential.
4
,24) Which One Of The Following Refers To The Process Of Getting Detailed Information About Jobs?
A) Job Design
B) Recruitment
C) Selection
D) Job Analysis
E) Performance Management
25) What Do You Call The Process Through Which An Organization Seeks Applicants For
PotentialEmployment?
A) Recruitment
B) Selection
C) Onboarding
D) Job Analysis
E) Performance Management
26) Development Programs Often Focus On:
A) Enabling Employees To Learn Job-Related Knowledge, Skills, And Behaviour.
B) Ensuring That Employees' Activities And Outputs Match The Organization's Goals.
C) Preparing Employees For Leadership Responsibilities.
D) Identifying The Top Qualities Employers Look For In Employees.
E) Increasing The Profitability Of Each Employee.
27) Which One Of The Following Refers To A Planned Effort To Enable Employees To Learn
Job-RelatedKnowledge, Skills, And Behaviours?
A) Orientation
B) Selection
C) Recruitment
D) Training
E) Development
5
,28) The Process Of Ensuring That Employees' Activities And Outputs Match The Organization's
GoalsIs Called:
A) Job Analysis.
B) Strategic Management.
C) Quality Assurance.
D) Performance Management.
E) Development.
29) Use Of Quantitative Tools And Scientific Methods To Analyse Data From HR Databases
And OtherSources To Make Evidence-Based Decisions Is Called:
A) People (Human Capital) Analytics.
B) Productivity Improvement.
C) Performance Management.
D) Strategic HRM.
E) Self-Service.
30) The COVID-19 Pandemic Put The Role Of Into Prominent Focus As HR Leaders
Endeavoured To Meet The Needs Of Their Organization’s Workforce While Navigating
ChangingLegislation.
A) Business Partner Services
B) Strategic Partner
C) Administrative Services
D) Administrative Transactions
E) Stakeholder Collaborator
31) Is A Systematic And Planned Effort To Train, Develop, And Engage The
PerformanceOf Highly Skilled Employees And Managers.
A) Evidence-Based HRM
B) Job Analysis
C) Talent Acquisition
D) Talent Management
E) Performance Management
6
,32) Refers To Demonstrating That Human Resource Practices Have A
PositiveInfluence On The Company's Profits Or Key Stakeholders.
A) Strategy
B) Evidence-Based HRM
C) Productivity Improvement
D) Compliance
E) Performance Management
33) Companies That Rely Primarily On Non-Traditional Employment To Meet Service And
ProductDemands Are Competing In The Economy.
A) Self-Service
B) Gig
C) Contractor
D) On-Demand
E) Evolving
34) A Small Manufacturing Company Decides To Have Its Accounting Function Performed
By AMedium-Sized Accounting Firm. This Is An Example Of:
A) Offshoring.
B) Expatriation.
C) Outsourcing.
D) Joining Forces Through A Merger.
E) Productivity Improvement.
35) Employees Who Take Assignments In Other Countries Are Called:
A) Knowledge Workers.
B) Immigrants.
C) Expatriates.
D) Nationalists.
E) Outsourcees.
7
, 36) The Highest People-Related Risks Identified By Canadian HR Managers Include All
Of TheFollowing, EXCEPT?
A) Workforce Exhaustion
B) Data Privacy
C) Supply Chain Management
D) Deteriorating Mental Health
E) Communicable Health Conditions
37) Which Of The Following Terms Describes An Organization’s Ability To Profit And/Or
Achieve Its Goals Without Depleting Its Resources, Including Employees, Natural
Resources, And The SupportOf The Surrounding Community?
A) Organizational Effectiveness
B) Total Rewards
C) Talent Management
D) Sustainability
E) Corporate Governance
38) Which Of The Following Refers To A Collection Of Corporate Performance Evaluation
Criteria ThatAssesses The Robustness Of A Company’s Governance Mechanisms And Its
Ability To Effectively Manage Its Environmental And Social Impacts?
A) Talent Management
B) ESG Strategies
C) Sustainability
D) Corporate Governance
E) Organizational Effectiveness
39) Truth And Reconciliation Commission Of Canada: Calls To Action Provides Directives To:
A) Support Diversity, Equity, And Inclusion In The Workplace.
B) Prevent The Harassment And Exploitation Of Canada’s Youth.
C) Transition Formal Workplaces To Embrace Remote And Hybrid Work Options.
D) Build Meaningful And Sustainable Relationships With Indigenous Peoples.
E) Support Employee Psychological Safety.
8
