Peer Support Training UPDATED
ACTUAL Questions and CORRECT
Answers
In your role as PSS, you will need to put the client first in safety, care, and wellness. The
concept of patient-centered care has four to five elements to the model. What are the
elements? - CORRECT ANSWER✔✔- Respect for a patients needs and performances
information and education
access to health care
emotional support for the patient and involvement of family and friends
The PSS is aware that clients are provided with various options and resources for their care
and treatment plan options. When making decisions about care and treatment, the PSS will
use their influence in decision-making so the client is getting the care the PSS feels is best. -
CORRECT ANSWER✔✔- False
Patient-centered care aims to improve the relationship between a healthcare provider and a
client by giving clients and their families more control over decision-making and treatment
options. Correct statements in providing support to the client and family? - CORRECT
ANSWER✔✔- A structured client feedback system enables clients to monitor their own
symptoms.
The PSS provides client/family education and information to their level of understanding.
Care based on a case management model with regular client monitoring.
Patient-centered care or person-centered care is solely focused on the individual. -
CORRECT ANSWER✔✔- True
The PSS understands that Cultural diversity is only related to: - CORRECT ANSWER✔✔-
Ethnic, religious, and cultural backgrounds.
Residential programs provide a safe and critical environment for the client during a
heightened mental health crisis or substance abuse. - CORRECT ANSWER✔✔- True
, As with the role of PSS in California, now regulating this scope of work and need. The PSS
understands this role includes : - CORRECT ANSWER✔✔- Reduce persistent disparities in
mental health and substance use services for underserved populations and communities.
Promote high-quality behavioral health programs and practices.
Help ensure recipients have a fair and just opportunity to be as healthy as possible.
It is the goal of the PSS to ensure there is open and clear communication with the client at all
times. However, there are times when miscommunication can occur. which is the correct way
to prevent miscommunication? - CORRECT ANSWER✔✔- . Listen with your heart as well
as your ears and . Recognize your perceptional filters while taking the time to comprehend as
you attempt to be understood.
The following are examples of conflict resolution are: - CORRECT ANSWER✔✔-
Accommodating, Collaboration, and Controlling.
The state-funded program WIC (Women, Infants, and Children) serves only women that are
pregnant at the time of services. - CORRECT ANSWER✔✔- False
The PSS is aware that a good recovery story should be able to: - CORRECT ANSWER✔✔-
Tell the client what to do
The key is to share the right information at the right time that applies to the problem or
situation. - CORRECT ANSWER✔✔- True
The PSS understands they will have various opportunities to assist clients with their recovery
stories. What are the type of recovery stories - CORRECT ANSWER✔✔- The Recovery
Process, Engaging in Treatment, Persisting in Recovery/ Treatment, Asserting Yourself with
Providers, Talking with Family Members. Taking, New Risks, Accepting Symptoms and
Disappointments
The PSS has the freedom to share their individual story while providing one-to-one client
interaction. If needed, the PSS can add to the story to add more value to the clients'
understanding. - CORRECT ANSWER✔✔- False
In the PSS role, you are also in recovery. Your recovery story is a powerful tool to use in
consultation with clients, which is the best approach to telling our story. - CORRECT
ACTUAL Questions and CORRECT
Answers
In your role as PSS, you will need to put the client first in safety, care, and wellness. The
concept of patient-centered care has four to five elements to the model. What are the
elements? - CORRECT ANSWER✔✔- Respect for a patients needs and performances
information and education
access to health care
emotional support for the patient and involvement of family and friends
The PSS is aware that clients are provided with various options and resources for their care
and treatment plan options. When making decisions about care and treatment, the PSS will
use their influence in decision-making so the client is getting the care the PSS feels is best. -
CORRECT ANSWER✔✔- False
Patient-centered care aims to improve the relationship between a healthcare provider and a
client by giving clients and their families more control over decision-making and treatment
options. Correct statements in providing support to the client and family? - CORRECT
ANSWER✔✔- A structured client feedback system enables clients to monitor their own
symptoms.
The PSS provides client/family education and information to their level of understanding.
Care based on a case management model with regular client monitoring.
Patient-centered care or person-centered care is solely focused on the individual. -
CORRECT ANSWER✔✔- True
The PSS understands that Cultural diversity is only related to: - CORRECT ANSWER✔✔-
Ethnic, religious, and cultural backgrounds.
Residential programs provide a safe and critical environment for the client during a
heightened mental health crisis or substance abuse. - CORRECT ANSWER✔✔- True
, As with the role of PSS in California, now regulating this scope of work and need. The PSS
understands this role includes : - CORRECT ANSWER✔✔- Reduce persistent disparities in
mental health and substance use services for underserved populations and communities.
Promote high-quality behavioral health programs and practices.
Help ensure recipients have a fair and just opportunity to be as healthy as possible.
It is the goal of the PSS to ensure there is open and clear communication with the client at all
times. However, there are times when miscommunication can occur. which is the correct way
to prevent miscommunication? - CORRECT ANSWER✔✔- . Listen with your heart as well
as your ears and . Recognize your perceptional filters while taking the time to comprehend as
you attempt to be understood.
The following are examples of conflict resolution are: - CORRECT ANSWER✔✔-
Accommodating, Collaboration, and Controlling.
The state-funded program WIC (Women, Infants, and Children) serves only women that are
pregnant at the time of services. - CORRECT ANSWER✔✔- False
The PSS is aware that a good recovery story should be able to: - CORRECT ANSWER✔✔-
Tell the client what to do
The key is to share the right information at the right time that applies to the problem or
situation. - CORRECT ANSWER✔✔- True
The PSS understands they will have various opportunities to assist clients with their recovery
stories. What are the type of recovery stories - CORRECT ANSWER✔✔- The Recovery
Process, Engaging in Treatment, Persisting in Recovery/ Treatment, Asserting Yourself with
Providers, Talking with Family Members. Taking, New Risks, Accepting Symptoms and
Disappointments
The PSS has the freedom to share their individual story while providing one-to-one client
interaction. If needed, the PSS can add to the story to add more value to the clients'
understanding. - CORRECT ANSWER✔✔- False
In the PSS role, you are also in recovery. Your recovery story is a powerful tool to use in
consultation with clients, which is the best approach to telling our story. - CORRECT
