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WGU C215 Operations Management -Objective
Assessment Prep Guide & Terminologies Combo Study
Guide With 100% VERIFIED ANSWERS
Terms in this set (750)
1. customer focus Total Quality Management (TQM) Philosophy
2. continuous improvement
3. employee empowerment
4. use of quality tools
5. product design
6. process management
7. managing supplier quality
Basic function of Six Sigma. Measures the Process Capability Index (Cpk)
process potential and performance of
processes. The higher the range of Cpk, the
improved is the ability of the process to
complete its necessities. Uses both the process
variability and the process specifications to
determine whether the process is "capable."
WGU C215 Operations Management -Objective Assessment Prep Guide & Terminologies Combo Study Guide
1/9
, A disciplined, data-driven approach and Six Sigma
methodology for eliminating defects (driving
toward six standard deviations between the
mean and the nearest specification limit) in any
process - from manufacturing to transactional
and from product to service.
The theoretical maximum output of a system in a Design Capacity
given period under ideal conditions.
The capacity a firm expects to achieve given its Effective Capacity
current operating constraints.
proximity to customers, transportation, source of Location Analysis
labor, community attitude, proximity to suppliers,
and many other factors.
A type of process used to produce a large Line Processes
volume of a standardized product.
A type of process used to produce a small Batch Processes
quantity of products in groups or batches based
on customer orders or specifications.
A type of process used to make a one-at-a-time Project Processes
product exactly to customer specifications.
A type of process that operates continually to Continuous Processes
produce a high volume of a fully standardized
product.
Longest task in the process. Bottleneck
A type of automated system that combines the Flexible Manufacturing System (FMS)
flexibility of intermittent operations with the
efficiency of continuous operations.
Control
WGU C215 Operations Management -Objective Assessment Prep Guide & Terminologies Combo Study Guide
2/9
WGU C215 Operations Management -Objective
Assessment Prep Guide & Terminologies Combo Study
Guide With 100% VERIFIED ANSWERS
Terms in this set (750)
1. customer focus Total Quality Management (TQM) Philosophy
2. continuous improvement
3. employee empowerment
4. use of quality tools
5. product design
6. process management
7. managing supplier quality
Basic function of Six Sigma. Measures the Process Capability Index (Cpk)
process potential and performance of
processes. The higher the range of Cpk, the
improved is the ability of the process to
complete its necessities. Uses both the process
variability and the process specifications to
determine whether the process is "capable."
WGU C215 Operations Management -Objective Assessment Prep Guide & Terminologies Combo Study Guide
1/9
, A disciplined, data-driven approach and Six Sigma
methodology for eliminating defects (driving
toward six standard deviations between the
mean and the nearest specification limit) in any
process - from manufacturing to transactional
and from product to service.
The theoretical maximum output of a system in a Design Capacity
given period under ideal conditions.
The capacity a firm expects to achieve given its Effective Capacity
current operating constraints.
proximity to customers, transportation, source of Location Analysis
labor, community attitude, proximity to suppliers,
and many other factors.
A type of process used to produce a large Line Processes
volume of a standardized product.
A type of process used to produce a small Batch Processes
quantity of products in groups or batches based
on customer orders or specifications.
A type of process used to make a one-at-a-time Project Processes
product exactly to customer specifications.
A type of process that operates continually to Continuous Processes
produce a high volume of a fully standardized
product.
Longest task in the process. Bottleneck
A type of automated system that combines the Flexible Manufacturing System (FMS)
flexibility of intermittent operations with the
efficiency of continuous operations.
Control
WGU C215 Operations Management -Objective Assessment Prep Guide & Terminologies Combo Study Guide
2/9
