3CX Academy Basic Certification Exam | Answers and Verified Answers | Latest 2024/2025

3CX Academy Basic Certification
Exam | Answers and Verified Answers
| Latest 2024/2025

The 3CX client can run on Android?
- Correct Answer - True


You can receive Voicemail notifications via email, but there is no
way to listen to the voice message this way.
- Correct Answer - False


A caller connected to a "Standard" Digital Receptionist can
directly dial the extension number of a user and get transferred to
that extension.
- Correct Answer - True


A single Digital Receptionist can handle multiple callers at the
same time.
- Correct Answer - True


When creating inbound rules, can the destination where the
incoming call is routed to, be an outside number?
- Correct Answer - Yes

, When calling a Paging Group, audio only flows from the caller to
the members of the paging group (one-to-many).
- Correct Answer - True


A Ring Group is configured with "Prioritized Hunt" as the ringing
strategy. Changing the order of the members will change the
behavior of the Ring Group.
- Correct Answer - True


Can I provision more than one IP phone to an extension, even if
the vendor and/or the models are different?
- Correct Answer - No


The Voicemail Transcription (speech-to-text) feature is available
only on Pro and Enterprise License Keys.
- Correct Answer - True


The order of added extensions in a Ring Group does not matter,
regardless of which "Ring Strategy" is used by the Ring Group.
- Correct Answer - False


You can auto-delete Voicemails that are X days old.
- Correct Answer - True