LRM3702 ASSIGNMENT 4 SEMESTER 2 2024 1.1 Identify the components of the communication process in this interaction between Sipho and Lindiwe. Specifically, pinpoint and characterise the sender, the process of encoding, the communication medium, the reci

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Table of Contents
Question 1: Negotiations at Harmony Manufacturing ................................................. 4

1.1 Components of Communication Process ............................................................. 4

Sender........................................................................................................................ 4

Encoding .................................................................................................................... 4

Medium ...................................................................................................................... 4

Recipient .................................................................................................................... 4

Decoding .................................................................................................................... 5

Feedback ................................................................................................................... 5

1.2 Types of Communication ...................................................................................... 5

Formal communication ............................................................................................... 5

Verbal communication ................................................................................................ 5

1.3 Obstacles to Communication ............................................................................... 6

Technical Jargon/ Semantic Barriers.......................................................................... 6

Environmental Distractions......................................................................................... 6

1.4 Form and Level of Participation ............................................................................ 6

Question 2: Strategic Divisions within SACTWU ........................................................ 7

2.1 Type of Conflict and Primary Cause ..................................................................... 7

2.2 Dismissal for Operational Requirements .............................................................. 7

Question 3: CCMA Sides with Dis-Chem in Dismissal over Medical Incapacity ......... 8

Question 4: NUMSA Members Strike at Menzies Aviation ......................................... 9

4.1 Type of Strike ....................................................................................................... 9

4.2.1 Worker Rights to Strike under the LRA and the Constitution ............................. 9

4.2.2 Provisions Addressing Intimidation and Coercion ............................................. 9


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