verified correct answers
Your friend's mother just moved to an assisted living facility and he asked if you could
present a program for the residents about the MA-PD plans you market. What could you
tell him? - Correct Answer You appreciate the opportunity and would be happy to
schedule an appointment with anyone at their request.
During a sales presentation, your client asks you whether the Medicare agency
recommends that she sign up for your plan or stay in Original Medicare. What should
you tell her? - Correct Answer Tell her that the Medicare agency does not endorse or
recommend any plan.
You will be holding a sales event soon, at which you would like to offer door prizes to
attendees. Under guidelines from the Medicare agency, what types of gifts or prizes
would not be allowed in this situation? - Correct Answer Gift cards or gift certificates of
$15 or less that can be readily converted to cash
Agent Armstrong is employed by XYZ Agency, which is under contract with ABC Health
Plan, a Medicare Advantage (MA) plan that offers plans in multiple states. XYZ Agency
maintains a website marketing the MA plans with which it has contracts. Agent
Armstrong follows up with individuals who request more information about ABC MA
plans via the website and tries to persuade them to enroll in ABC plans. What statement
best describes the marketing and compliance rules that apply to Agent Armstrong? -
Correct Answer Agent Armstrong needs to be licensed and appointed in every state in
which beneficiaries to whom he markets ABC MA plans are located.
Miguel Sanchez is a relatively new agent who has come to you for advice as to what he
can do during the Medicare Advantage Open Enrollment Period (MA-OEP). What
advice should you give Miguel? - Correct Answer During the MA-OEP, Miguel can have
one-on-one meetings with beneficiaries who have requested such meetings.
You are seeking to represent an individual Medicare Advantage plan and an individual
Part D plan in your state. You have completed the required training for each plan, but
you did not achieve a passing score on the tests that came after the training. What can
you do in this situation? - Correct Answer You will not be able to represent any
Medicare Advantage or Part D plan until you complete the training and achieve an
adequate score. However, you will not have to take a test if you exclusively market
employer/union group plans and the companies do not require testing.
Another agent you know has engaged in misconduct that has been verified by the plan
she represented. What sort of penalty might the plan impose on this individual? -
Correct Answer The plan may withhold commission, require retraining, report the
misconduct to a state department of insurance or terminate the contract.
A Medicare beneficiary has walked into your office and requested that you sit down with
her and discuss her options under the Medicare Advantage program. Before engaging
in such a discussion, what should you do? - Correct Answer You must have her sign a
scope of appointment form, indicating which products she wishes to discuss. You may
then proceed with the discussion.