Strategic Management
The principal driver(s) of shareholder value is (are) - correct answer ✔✔profitability and profit growth
A competitive advantage is considered to be a sustained competitive advantage when the - correct
answer ✔✔advantage endures for a long time
Functional managers - correct answer ✔✔are responsible for the specific business functions or
operations that constitute a company or one of its divisions
The first step in the strategic management process is - correct answer ✔✔defining the mission and
major goals of the organization
Aaron planned to cut prices at his bicycle shop, but when a competing shop began to offer free repairs,
Aaron decided to copy them. Aaron's new strategy-- offer free repairs -- is an example of a(n) - correct
answer ✔✔emergent strategy
The scenario approach to strategic planning involves - correct answer ✔✔devising plans for coping with
a number of different possible future states of the world
Which of the following cognitive biases occurs when decision makers commit even more resources when
they receive feedback that the project is failing? - correct answer ✔✔Escalating commitment
Edward Wrapp's ideas about the astuteness of political power suggest that successful strategic managers
- correct answer ✔✔are skilled organizational politicians who can build consensus and get their ideas
pushed through
Devil's advocacy - correct answer ✔✔involves one group member being responsible for questioning the
assumptions of a plan
, Which of the following is NOT a characteristic of well-constructed goals? - correct answer ✔✔They are
the result of a group decision process
The primary goal of a SWOT analysis is to - correct answer ✔✔create, affirm, or fine-tune a company-
specific business model
Systematic errors in the decision-making process are caused by - correct answer ✔✔cognitive biases on
the part of decision makers
Which of the following is NOT a characteristic of emotional intelligence? - correct answer ✔✔Self-
esteem
Economies of scale may be found - correct answer ✔✔in several of a company's departments
The experience curve refers to the - correct answer ✔✔systematic lowering of the cost structure and
unit cost reductions
Managers should not become complacent about efficiency-based cost advantages because - correct
answer ✔✔all of these choices
The marketing strategy that a company adopts - correct answer ✔✔can have a major impact on
efficiency and cost structure
The use of self-managing teams - correct answer ✔✔requires members to coordinate their own
activities and make decisions
A company's infrastructure includes the company's - correct answer ✔✔organization structure, culture,
and style of leadership
Flexible manufacturing technologies allow companies to - correct answer ✔✔produce small batches of
customized products at a relatively low cost