APHR CERTIFICATION EXAM 2 LATEST VERSIONS (VERSION A
AND B) ACTUAL EXAM 200 QUESTIONS AND CORRECT
DETAILED ANSWERS
What does thriving mean? - ANSWER: The ability to adapt and maintain a positive
and innovative mindset that leads to sustained personal and professional growth
What are the signs of thriving? - ANSWER: 1. Engaged, energized, and deeply
connected
2. Focused on achieving goals
3. Able to quickly adapt and bounce back
4. Maintains a sense of accomplishment
What does surviving mean? - ANSWER: Continuing to exist with no call to action to
improve ones position
What is the record keeping requirements for the age discrimination in employment
act(ADEA)? - ANSWER: Must keep employment records for 3 years
What are the signs of surviving? - ANSWER: -Choosing the path of least resistance
-reacting than responding
-feeling stuck or simply existing
-lacking resiliency
-Failing to take ownership for your circumstances
-lacking interest, energy, or enthusiasm
-Fearful of change or failure
Your personal brand is not...? - ANSWER: 1.solely based on your social media
presence
2. Something to consider occasionally
3. Acting the part
Your personal brand should include what? - ANSWER: -social interactions
-verbal and non verbal communications
-attire
-hygiene, etc.
What are the key elements of an effective personal brand? - ANSWER: -Visibility
-Expertise
-Consistency
-Value Proposition
-Connections
-Authenticity
-your story
,How to build network? - ANSWER: 1. Make your presence noticeable
2. Be a good listener
3. Attend online and in person networking events
4. Follow up
5. Never be afraid to ask
6. Give and take
Which options are functions of an effective communication strategy that ensures
organizational objectives are met? - ANSWER: -maintaining good employee
relations
-ensuring decisions comply with objectives
-reducing miscommunication
-creating trusting relationships
Which statements demonstrate the guiding principles of change management? -
ANSWER: -leaders at every level are responsible
-taking account of the culture helps to identify personal conflicts
-a sense of ownership prepares leaders for responsibility
-arrangements are developed early and adjusted as necessary
-Regular and timely communication helps everyone to understand the change
What are the advantages of using a divisional structure type? - ANSWER: -
encourages teamwork
-supports hands on problem solving
Which actions help hr leaders engage strategically? - ANSWER: -Communicating the
connections between business issues and HR
-managing your own and others emotions
-understanding how the organization and its environment interact
Which options describe transformational roles that help HR leaders implement
strategy? - ANSWER: -communicating strategic change to help employees
understand it
-identifying business opportunities to leverage human capabilities
-creating the capacity to address issues that arise between the business and
human capabilities
-enduring working alliances are productive
Which scenarios demonstrate issues that should be covered in a code of conduct? -
ANSWER: -a senior executive uses the company's email to advertise the sale of
personal property
-an employee wants to be a member of the organizations board of directors
-A manager is asked to share an employees personal information
Which statements demonstrate the guiding principles of change management? -
ANSWER: -Arrangements are developed early and adjusted as necessary
-a sense of ownership prepares leaders for the responsibility
,-taking account of the culture helps to identify potential conflicts
-regular and timely communication helps everyone to understand the change
-leaders at every level are responsible
Which components should be included in a job description? - ANSWER: -a list of
required qualifications and skills
-An overview of the primary reason for the job
-an explanation of how the position fits within the company
-a prioritized list of relevant responsibilities
Which options describe effective management in the key areas for successful vendor
relationships? - ANSWER: -a team leader practices proper phone etiquette when
placing orders with a supplier
-an employee reviews the testing procedures with an outsourced programmer
-a manager helps to resolve a conflict between an employee and a supplier
Which examples demonstrate the use of technology to help support HR activities? -
ANSWER: -facilitating collaboration between workers using social media
-storing records electronically
-unifying technology systems to incorporate all business functions and processes
What is a communication strategy? - ANSWER: Outlines the manner in which various
types of messages move through the organizations ranks
How much time should you allow for interruptions during presentations? - ANSWER:
5 minutes
What is the main objective of a communication strategy? - ANSWER: Ensure the
continuous smooth flow of productivity
What are specific functions of an effective communication strategy? - ANSWER: -
employees know how to receive and extract information based on fact
-employee motivation increases
-employees and management work together to make decisions
What are the steps to create a presentation? - ANSWER: 1. Determine the allotted
time
2. Define the purpose of the presentation
3. Identify supporting facts
4. Choose an approach to use
What activities describe key transformational roles that help hr leaders implement
strategy? - ANSWER: -identifying connections between business and human issues
-minimizing the stress of change
-sharing knowledge of the company's human capital
-helping teams function efficiently and productively
, What actions are examples of leadership capabilities that help them to engage
strategically? - ANSWER: -communicating connections
-understanding the emotions of others
-recognizing how people impact an entire system
What are some characteristics of the human relations theory? - ANSWER: -
relationship between organizational requirements and individuals
-recognition, security, team
-personal involvement
-inspire and motivate
What should be included in a code of conduct? - ANSWER: -confidentiality
-conflicts of interest
-organizational assets
-integrity
What is the scientific management theory? - ANSWER: Productivity could be
increased by using performance standards developed through the use of systematic
observation and experimentation
Who pioneered scientific management? - ANSWER: Frederick Winslow taylor
What is the human relations theory? - ANSWER: Looked at work from a humanist
perspective focusing on what motivates workers both as individuals and as a social
system
Under which code of conduct would a supplier offering free concert tickets to an
employee fall under? - ANSWER: Conflict of interest
What does SWOT stand for? - ANSWER: Strengths, weaknesses, opportunities,
threats
What does SLEPT stand for? - ANSWER: Social, legal, economic, political,
technological
What do functional organizational structures group employees by? - ANSWER: Task
What is the simplest and most common type of organizational structure? - ANSWER:
Functional structure
Functional organizational structures work best for? - ANSWER: Small organizations or
larger organizations with fairly simple requirements operate from 1 location
What are some advantages of a functional organizational structure? - ANSWER: -
encourage communication within individuals and departments
-improve teamwork
-support quick decision making
AND B) ACTUAL EXAM 200 QUESTIONS AND CORRECT
DETAILED ANSWERS
What does thriving mean? - ANSWER: The ability to adapt and maintain a positive
and innovative mindset that leads to sustained personal and professional growth
What are the signs of thriving? - ANSWER: 1. Engaged, energized, and deeply
connected
2. Focused on achieving goals
3. Able to quickly adapt and bounce back
4. Maintains a sense of accomplishment
What does surviving mean? - ANSWER: Continuing to exist with no call to action to
improve ones position
What is the record keeping requirements for the age discrimination in employment
act(ADEA)? - ANSWER: Must keep employment records for 3 years
What are the signs of surviving? - ANSWER: -Choosing the path of least resistance
-reacting than responding
-feeling stuck or simply existing
-lacking resiliency
-Failing to take ownership for your circumstances
-lacking interest, energy, or enthusiasm
-Fearful of change or failure
Your personal brand is not...? - ANSWER: 1.solely based on your social media
presence
2. Something to consider occasionally
3. Acting the part
Your personal brand should include what? - ANSWER: -social interactions
-verbal and non verbal communications
-attire
-hygiene, etc.
What are the key elements of an effective personal brand? - ANSWER: -Visibility
-Expertise
-Consistency
-Value Proposition
-Connections
-Authenticity
-your story
,How to build network? - ANSWER: 1. Make your presence noticeable
2. Be a good listener
3. Attend online and in person networking events
4. Follow up
5. Never be afraid to ask
6. Give and take
Which options are functions of an effective communication strategy that ensures
organizational objectives are met? - ANSWER: -maintaining good employee
relations
-ensuring decisions comply with objectives
-reducing miscommunication
-creating trusting relationships
Which statements demonstrate the guiding principles of change management? -
ANSWER: -leaders at every level are responsible
-taking account of the culture helps to identify personal conflicts
-a sense of ownership prepares leaders for responsibility
-arrangements are developed early and adjusted as necessary
-Regular and timely communication helps everyone to understand the change
What are the advantages of using a divisional structure type? - ANSWER: -
encourages teamwork
-supports hands on problem solving
Which actions help hr leaders engage strategically? - ANSWER: -Communicating the
connections between business issues and HR
-managing your own and others emotions
-understanding how the organization and its environment interact
Which options describe transformational roles that help HR leaders implement
strategy? - ANSWER: -communicating strategic change to help employees
understand it
-identifying business opportunities to leverage human capabilities
-creating the capacity to address issues that arise between the business and
human capabilities
-enduring working alliances are productive
Which scenarios demonstrate issues that should be covered in a code of conduct? -
ANSWER: -a senior executive uses the company's email to advertise the sale of
personal property
-an employee wants to be a member of the organizations board of directors
-A manager is asked to share an employees personal information
Which statements demonstrate the guiding principles of change management? -
ANSWER: -Arrangements are developed early and adjusted as necessary
-a sense of ownership prepares leaders for the responsibility
,-taking account of the culture helps to identify potential conflicts
-regular and timely communication helps everyone to understand the change
-leaders at every level are responsible
Which components should be included in a job description? - ANSWER: -a list of
required qualifications and skills
-An overview of the primary reason for the job
-an explanation of how the position fits within the company
-a prioritized list of relevant responsibilities
Which options describe effective management in the key areas for successful vendor
relationships? - ANSWER: -a team leader practices proper phone etiquette when
placing orders with a supplier
-an employee reviews the testing procedures with an outsourced programmer
-a manager helps to resolve a conflict between an employee and a supplier
Which examples demonstrate the use of technology to help support HR activities? -
ANSWER: -facilitating collaboration between workers using social media
-storing records electronically
-unifying technology systems to incorporate all business functions and processes
What is a communication strategy? - ANSWER: Outlines the manner in which various
types of messages move through the organizations ranks
How much time should you allow for interruptions during presentations? - ANSWER:
5 minutes
What is the main objective of a communication strategy? - ANSWER: Ensure the
continuous smooth flow of productivity
What are specific functions of an effective communication strategy? - ANSWER: -
employees know how to receive and extract information based on fact
-employee motivation increases
-employees and management work together to make decisions
What are the steps to create a presentation? - ANSWER: 1. Determine the allotted
time
2. Define the purpose of the presentation
3. Identify supporting facts
4. Choose an approach to use
What activities describe key transformational roles that help hr leaders implement
strategy? - ANSWER: -identifying connections between business and human issues
-minimizing the stress of change
-sharing knowledge of the company's human capital
-helping teams function efficiently and productively
, What actions are examples of leadership capabilities that help them to engage
strategically? - ANSWER: -communicating connections
-understanding the emotions of others
-recognizing how people impact an entire system
What are some characteristics of the human relations theory? - ANSWER: -
relationship between organizational requirements and individuals
-recognition, security, team
-personal involvement
-inspire and motivate
What should be included in a code of conduct? - ANSWER: -confidentiality
-conflicts of interest
-organizational assets
-integrity
What is the scientific management theory? - ANSWER: Productivity could be
increased by using performance standards developed through the use of systematic
observation and experimentation
Who pioneered scientific management? - ANSWER: Frederick Winslow taylor
What is the human relations theory? - ANSWER: Looked at work from a humanist
perspective focusing on what motivates workers both as individuals and as a social
system
Under which code of conduct would a supplier offering free concert tickets to an
employee fall under? - ANSWER: Conflict of interest
What does SWOT stand for? - ANSWER: Strengths, weaknesses, opportunities,
threats
What does SLEPT stand for? - ANSWER: Social, legal, economic, political,
technological
What do functional organizational structures group employees by? - ANSWER: Task
What is the simplest and most common type of organizational structure? - ANSWER:
Functional structure
Functional organizational structures work best for? - ANSWER: Small organizations or
larger organizations with fairly simple requirements operate from 1 location
What are some advantages of a functional organizational structure? - ANSWER: -
encourage communication within individuals and departments
-improve teamwork
-support quick decision making
