Introduction To Healthcare Management
Final Exam With Correct Solutions 2024
The .main .difference .between .direct .and .non-direct .care .settings .is? .- .correct
.answer.Locations
External .domains .of .health .care .management .include .all .of .the .following .EXCEPT .-
.correct .answer.Patient .Satisfaction
Internal .domains .of .health .care .management .include .all .of .the .following .EXCEPT .-
.correct .answer.Medicare/Medicaid
This .competency .reflects .expertise .or .ability .to .perform .a .specific .work .task .- .correct
.answer.Technical
This .competency .enables .a .manager .to .communicate .with .and .work .well .with .other
.individuals .- .correct .answer.Interpersonal
The .focus .in .this .function .is .on .initiating .action .in .the .organization .through .effective
.leadership .- .correct .answer.Directing
This .function .refers .to .monitoring .staff .activities .and .performance .- .correct
.answer.Controlling
This .function .refers .to .acquiring .a .retaining .human .resource .- .correct .answer.Staffing
An .effective .leader .must .be .able .to .inspire .and .get .commitment .from .all .people .- .correct
.answer.Fellowship
The .EI .(emotional .intelligence) .dimensions .of ."Social .awareness .skill, .and .putting
.yourself .in .another's .shoes) .- .correct .answer.Empathy
Anyone .who .benefits .from .a .job .well .done. .Can .be .internal .or .external. .Governmental .or
.organizational .- .correct .answer.Stakeholder
, Leadership .deals .with .the .external .(fostering .vendors, .outside .issues) .management
.deals .with .internal .(staffing, .regulation .following) .- .correct .answer.Differences .between
.leadership .and .management
The .right .and .wrong .in .any .certain .circumstance .- .correct .answer.Ethics
Engaged .employees .are .not .as .loyal .because .they .are .more .interested .in .the .best
.opportunity. .T .or .F .- .correct .answer.False
Understanding .what .motivates .employees .in .different .generations .is .becoming
.increasingly .important .for .healthcare .managers. .T .or .F .- .correct .answer.True
Extrinsic .rewards .come .from .within .the .individual .employee. .T .or .F .- .correct .answer.False
Avoidance .learning .is .often .referred .to .as .positive .reinforcement. .T .or .F .- .correct
.answer.False
Intrinsic .rewards .are .tangible. .T .or .F .- .correct .answer.False
Motivation .is .not .manipulation. .T .or .F .- .correct .answer.True
Disengaged .healthcare .workers .have .an .impact .on .an .organizations .borrom .line. .T .or .F .-
.correct .answer.True
Theory .X, .Theory .Y, .and .Theory .Z .are .all .forms .of .motivation .theories .developed .from .a
.management .perspective. .T .or .F .- .correct .answer.True
All .employees .are .motivated .by .money. .T .or .F .- .correct .answer.False
The .future .U.S. .workforce .will .mirror .the .population .and .become .younger, .as .well .as
.more .ethnically .and .racially .diverse. .T .or .F .- .correct .answer.True
Maslow's .needs-based .theory .of .motivation .includes .the .following .types .of .needs? .-
.correct .answer.Belonging
Self-Actualization .needs .focus .on? .- .correct .answer.Higher .Level .Needs
Name .types .of .extrinsic .rewards? .- .correct .answer.Praise, .benefits, .and .meaningful .work
This .generation .values .education, .training .and .growth .opportunities, .flexibility, .and .is
.considered .risk .averse? .- .correct .answer.Generation .X
This .generation .is .respectful .of .authority, .values .duty, .sacrifice, .accountability, .and
.recognition .of .hard .work .and .a .strong .work .ethic. .- .correct .answer.Traditionalists
Final Exam With Correct Solutions 2024
The .main .difference .between .direct .and .non-direct .care .settings .is? .- .correct
.answer.Locations
External .domains .of .health .care .management .include .all .of .the .following .EXCEPT .-
.correct .answer.Patient .Satisfaction
Internal .domains .of .health .care .management .include .all .of .the .following .EXCEPT .-
.correct .answer.Medicare/Medicaid
This .competency .reflects .expertise .or .ability .to .perform .a .specific .work .task .- .correct
.answer.Technical
This .competency .enables .a .manager .to .communicate .with .and .work .well .with .other
.individuals .- .correct .answer.Interpersonal
The .focus .in .this .function .is .on .initiating .action .in .the .organization .through .effective
.leadership .- .correct .answer.Directing
This .function .refers .to .monitoring .staff .activities .and .performance .- .correct
.answer.Controlling
This .function .refers .to .acquiring .a .retaining .human .resource .- .correct .answer.Staffing
An .effective .leader .must .be .able .to .inspire .and .get .commitment .from .all .people .- .correct
.answer.Fellowship
The .EI .(emotional .intelligence) .dimensions .of ."Social .awareness .skill, .and .putting
.yourself .in .another's .shoes) .- .correct .answer.Empathy
Anyone .who .benefits .from .a .job .well .done. .Can .be .internal .or .external. .Governmental .or
.organizational .- .correct .answer.Stakeholder
, Leadership .deals .with .the .external .(fostering .vendors, .outside .issues) .management
.deals .with .internal .(staffing, .regulation .following) .- .correct .answer.Differences .between
.leadership .and .management
The .right .and .wrong .in .any .certain .circumstance .- .correct .answer.Ethics
Engaged .employees .are .not .as .loyal .because .they .are .more .interested .in .the .best
.opportunity. .T .or .F .- .correct .answer.False
Understanding .what .motivates .employees .in .different .generations .is .becoming
.increasingly .important .for .healthcare .managers. .T .or .F .- .correct .answer.True
Extrinsic .rewards .come .from .within .the .individual .employee. .T .or .F .- .correct .answer.False
Avoidance .learning .is .often .referred .to .as .positive .reinforcement. .T .or .F .- .correct
.answer.False
Intrinsic .rewards .are .tangible. .T .or .F .- .correct .answer.False
Motivation .is .not .manipulation. .T .or .F .- .correct .answer.True
Disengaged .healthcare .workers .have .an .impact .on .an .organizations .borrom .line. .T .or .F .-
.correct .answer.True
Theory .X, .Theory .Y, .and .Theory .Z .are .all .forms .of .motivation .theories .developed .from .a
.management .perspective. .T .or .F .- .correct .answer.True
All .employees .are .motivated .by .money. .T .or .F .- .correct .answer.False
The .future .U.S. .workforce .will .mirror .the .population .and .become .younger, .as .well .as
.more .ethnically .and .racially .diverse. .T .or .F .- .correct .answer.True
Maslow's .needs-based .theory .of .motivation .includes .the .following .types .of .needs? .-
.correct .answer.Belonging
Self-Actualization .needs .focus .on? .- .correct .answer.Higher .Level .Needs
Name .types .of .extrinsic .rewards? .- .correct .answer.Praise, .benefits, .and .meaningful .work
This .generation .values .education, .training .and .growth .opportunities, .flexibility, .and .is
.considered .risk .averse? .- .correct .answer.Generation .X
This .generation .is .respectful .of .authority, .values .duty, .sacrifice, .accountability, .and
.recognition .of .hard .work .and .a .strong .work .ethic. .- .correct .answer.Traditionalists
