Interpersonal Communication Midterm
UPDATED Actual Exam Questions and
CORRECT Answers
Which problems are most frequently at the root of relational breakups? - CORRECT
ANSWER✔✔- Communication
You had an argument with your boss that left you feeling upset and anxious. What should you
do to improve your mental and physical health? - CORRECT ANSWER✔✔- Express your
feelings by talking to a trusted friend about what you're experiencing
Which skills do business leaders rate as the most important for college graduates to possess? -
CORRECT ANSWER✔✔- Spoken and written communication
Explaining to an Amazon customer service representative why you should be refunded for the
coffee table you bought online addresses which type of needs? - CORRECT ANSWER✔✔-
Practical
The first communication models characterized communication as a ______ process. -
CORRECT ANSWER✔✔- Linear and one way
Your math professor is concerned about the visible confusion on student faces as she attempts
to explain a difficult statistical problem. The situation illustrates how it's often difficult to
distinguish the sender from the receiver of a message, making ______ a better term for these
roles. - CORRECT ANSWER✔✔- Communicator
A headache that hampers your ability to listen actively to another constitutes which kind of
noise? - CORRECT ANSWER✔✔- Physiological
You note with concern the interviewer's frown as you explain why you left your last job. This
scenario demonstrates which principle of communication? - CORRECT ANSWER✔✔-
Communication is transactional
, Which statement is true about online customer service? - CORRECT ANSWER✔✔-
Customers prefer fast feedback unless the online service rep doesn't answer their question
Competent communication is the ability to achieve goals in a manner that is both _______
and appropriate - CORRECT ANSWER✔✔- Effective
Which is the best metaphor for qualitatively interpersonal communication? - CORRECT
ANSWER✔✔- Rich food
A nurse is updating your medical history at the hospital before you see the doctor. What do
social scientists call your interaction with the nurse? - CORRECT ANSWER✔✔- Dyad
Throughout history which factor has remained a powerful predictor of relationship formation
and maintenance? - CORRECT ANSWER✔✔- Proximity
Which is an example of mediated communication and social media? - CORRECT
ANSWER✔✔- Tweeting
You spend all your free time on Instagram and Facebook while neglecting meaningful face-
to-face interaction with friends and family. You have become caught up in a cycle of
__________ that leaves you feeling isolated. - CORRECT ANSWER✔✔- Alienation
Despite weekly lunches, you feel that you and a close friend are drifting apart. So, in addition
to texting and posting on her Facebook wall, you decide to phone and email her occasionally.
This behavior is consistent with which theory? - CORRECT ANSWER✔✔- Media
multiplexity
Your best friend seems depressed. To improve her wellbeing you recommend which change
in her social media use? - CORRECT ANSWER✔✔- Communicate with extended family
online.
Both mediated interpersonal and masspersonal communication are about you. In other words
they both involve ______. - CORRECT ANSWER✔✔- Personal content
UPDATED Actual Exam Questions and
CORRECT Answers
Which problems are most frequently at the root of relational breakups? - CORRECT
ANSWER✔✔- Communication
You had an argument with your boss that left you feeling upset and anxious. What should you
do to improve your mental and physical health? - CORRECT ANSWER✔✔- Express your
feelings by talking to a trusted friend about what you're experiencing
Which skills do business leaders rate as the most important for college graduates to possess? -
CORRECT ANSWER✔✔- Spoken and written communication
Explaining to an Amazon customer service representative why you should be refunded for the
coffee table you bought online addresses which type of needs? - CORRECT ANSWER✔✔-
Practical
The first communication models characterized communication as a ______ process. -
CORRECT ANSWER✔✔- Linear and one way
Your math professor is concerned about the visible confusion on student faces as she attempts
to explain a difficult statistical problem. The situation illustrates how it's often difficult to
distinguish the sender from the receiver of a message, making ______ a better term for these
roles. - CORRECT ANSWER✔✔- Communicator
A headache that hampers your ability to listen actively to another constitutes which kind of
noise? - CORRECT ANSWER✔✔- Physiological
You note with concern the interviewer's frown as you explain why you left your last job. This
scenario demonstrates which principle of communication? - CORRECT ANSWER✔✔-
Communication is transactional
, Which statement is true about online customer service? - CORRECT ANSWER✔✔-
Customers prefer fast feedback unless the online service rep doesn't answer their question
Competent communication is the ability to achieve goals in a manner that is both _______
and appropriate - CORRECT ANSWER✔✔- Effective
Which is the best metaphor for qualitatively interpersonal communication? - CORRECT
ANSWER✔✔- Rich food
A nurse is updating your medical history at the hospital before you see the doctor. What do
social scientists call your interaction with the nurse? - CORRECT ANSWER✔✔- Dyad
Throughout history which factor has remained a powerful predictor of relationship formation
and maintenance? - CORRECT ANSWER✔✔- Proximity
Which is an example of mediated communication and social media? - CORRECT
ANSWER✔✔- Tweeting
You spend all your free time on Instagram and Facebook while neglecting meaningful face-
to-face interaction with friends and family. You have become caught up in a cycle of
__________ that leaves you feeling isolated. - CORRECT ANSWER✔✔- Alienation
Despite weekly lunches, you feel that you and a close friend are drifting apart. So, in addition
to texting and posting on her Facebook wall, you decide to phone and email her occasionally.
This behavior is consistent with which theory? - CORRECT ANSWER✔✔- Media
multiplexity
Your best friend seems depressed. To improve her wellbeing you recommend which change
in her social media use? - CORRECT ANSWER✔✔- Communicate with extended family
online.
Both mediated interpersonal and masspersonal communication are about you. In other words
they both involve ______. - CORRECT ANSWER✔✔- Personal content
