[Company name]
HRM3706
Assignment 5
Semester 2 2024
QUESTIONS WITH DETAILED ANSWERS
, HRM3706 Assignment 5 Semester 2 2024
pERFORMANCE MANAGEMENT AT ZONK’IZIZWE TRADING STORE
Provide advice on how best to align the strategic objectives/goals of Zonk’izizwe
Trading Store with the operational plan of the department and individual performance
goals in order to ensure that the strategic goals are implemented successfully. Provide
relevant examples. [20]
To align the strategic objectives of Zonk’izizwe Trading Store with the operational plan
of the department and individual performance goals, you need to create a coherent
structure where all levels of the organization are interconnected, ensuring that each
employee's efforts contribute to the store's overall success. Below is a step-by-step
approach with relevant examples:
1. Define Clear Strategic Objectives
Zonk’izizwe Trading Store must start by identifying and defining its strategic objectives.
These are long-term goals that could include increasing market share, improving
customer satisfaction, or expanding product offerings.
• Example: If the store’s strategic objective is to become the top supplier of
household goods in its region, this goal must be clear and communicated to all
levels.
2. Develop a Departmental Operational Plan
Once the strategic objectives are set, each department should create an operational
plan that supports these goals. The operational plan translates the high-level objectives
into day-to-day activities, targets, and milestones.
HRM3706
Assignment 5
Semester 2 2024
QUESTIONS WITH DETAILED ANSWERS
, HRM3706 Assignment 5 Semester 2 2024
pERFORMANCE MANAGEMENT AT ZONK’IZIZWE TRADING STORE
Provide advice on how best to align the strategic objectives/goals of Zonk’izizwe
Trading Store with the operational plan of the department and individual performance
goals in order to ensure that the strategic goals are implemented successfully. Provide
relevant examples. [20]
To align the strategic objectives of Zonk’izizwe Trading Store with the operational plan
of the department and individual performance goals, you need to create a coherent
structure where all levels of the organization are interconnected, ensuring that each
employee's efforts contribute to the store's overall success. Below is a step-by-step
approach with relevant examples:
1. Define Clear Strategic Objectives
Zonk’izizwe Trading Store must start by identifying and defining its strategic objectives.
These are long-term goals that could include increasing market share, improving
customer satisfaction, or expanding product offerings.
• Example: If the store’s strategic objective is to become the top supplier of
household goods in its region, this goal must be clear and communicated to all
levels.
2. Develop a Departmental Operational Plan
Once the strategic objectives are set, each department should create an operational
plan that supports these goals. The operational plan translates the high-level objectives
into day-to-day activities, targets, and milestones.
