HRM3706
Assignment 5
Semester 2 2024
QUESTIONS WITH COMPLETE ANSWERS
[DATE]
[COMPANY NAME]
[Company address]
, HRM3706 Assignment 5 Semester 2 2024
pERFORMANCE MANAGEMENT AT ZONK’IZIZWE TRADING STORE
Provide advice on how best to align the strategic objectives/goals of
Zonk’izizwe Trading Store with the operational plan of the department and
individual performance goals in order to ensure that the strategic goals are
implemented successfully. Provide relevant examples. [20]
To align the strategic objectives of Zonk’izizwe Trading Store with the
operational plans of departments and individual performance goals, it is
essential to create a comprehensive performance management system that
ensures alignment across all levels of the organization. Here’s how this can
be done effectively:
1. Understand and Clarify Strategic Objectives
The first step is to clearly define and communicate the strategic
objectives of Zonk’izizwe Trading Store. These objectives might include
increasing profitability, expanding market reach, improving customer
satisfaction, or enhancing operational efficiency. For example, if the store's
strategic goal is to increase market share by 15% over the next year, this
should be explicitly stated and communicated across the organization.
2. Develop Departmental Operational Plans
Each department must develop operational plans that directly support the
overall strategic goals. For instance, the marketing department can focus
on increasing brand visibility through local advertising campaigns or social
Assignment 5
Semester 2 2024
QUESTIONS WITH COMPLETE ANSWERS
[DATE]
[COMPANY NAME]
[Company address]
, HRM3706 Assignment 5 Semester 2 2024
pERFORMANCE MANAGEMENT AT ZONK’IZIZWE TRADING STORE
Provide advice on how best to align the strategic objectives/goals of
Zonk’izizwe Trading Store with the operational plan of the department and
individual performance goals in order to ensure that the strategic goals are
implemented successfully. Provide relevant examples. [20]
To align the strategic objectives of Zonk’izizwe Trading Store with the
operational plans of departments and individual performance goals, it is
essential to create a comprehensive performance management system that
ensures alignment across all levels of the organization. Here’s how this can
be done effectively:
1. Understand and Clarify Strategic Objectives
The first step is to clearly define and communicate the strategic
objectives of Zonk’izizwe Trading Store. These objectives might include
increasing profitability, expanding market reach, improving customer
satisfaction, or enhancing operational efficiency. For example, if the store's
strategic goal is to increase market share by 15% over the next year, this
should be explicitly stated and communicated across the organization.
2. Develop Departmental Operational Plans
Each department must develop operational plans that directly support the
overall strategic goals. For instance, the marketing department can focus
on increasing brand visibility through local advertising campaigns or social
