KSV 12 Exam Questions And Accurate Answers Graded A+
When would you use a beverage tray? - When serving drinks not during cart service-
when serving more than two beverage items
Cups/hot - what for? look like coffee cups -coffee -tea -drinks delivered to the FD
Cold cups clear plastic for what? For items that are not hot such as soda and juice
What application would an IFC use to take a payment for an inflight purchase? -Answer
TS4/eGATE
What is the service bag used for? -Answer To carry buy-onboard products. (If no service
bag is available, use an empty drawer or snack basket).
At what point in the service should fresh coffee be brewed? -Answer Pre-Service
When would you give a customer a stir stick? When they are ordering coffee, tea or a
mixed drink
Where would you place the ice scoop on your cart? The side hanging ice bucket
What would you use the ice mallet for? Breaking apart clumped ice
Where is the tub of ice? At the bottom of the beverage cart
T or F Blue bags are used to collect waste? - Answer True
T or F White bags are used to collect recyclable items? - Answer True All domestic blue
cities currently accept onboard recycling.
, What do IFCs use gloves for? - Answer Waste collection, blue turn and medical events
When are hot towels delivered to the customers and by using what? -Answer On longer
flights, by using a tong pass it to the customer
T or F You CAN touch dry ice with you bare hands? -Answer False (Never handle dry ice
with bare hands, use napkins or towels to move it)
What does JetBlue use dry ice for inflight? -Answer One pound blocks are on all
beverage carts and fresh food carts to keep items frozen/fresh
What do carafes get used for? -Answer To serve coffee and hot water for tea from cart
What do the drink order pads get used for? -Answer Used to take orders for beverages
when not serving from a cart
During beverage service name three items located on top of an IFC's cart. - Answer
-Cart topper (for cups and lids)
-condiment caddy and IPAD storage container (place IPAD upright to view customers
names)
How much $ can a IFC make for each approved JetBlue Card and JetBlue Plus card
sold? - Answer $50.00
When can an IFC get card applications? - Answer The crew lounge
What goes in the promo code box on each app? - Answer Write/use pre-printed labels
(as Clinton will demonstrate) of your 5 digit crewmember ID
When would you use a beverage tray? - When serving drinks not during cart service-
when serving more than two beverage items
Cups/hot - what for? look like coffee cups -coffee -tea -drinks delivered to the FD
Cold cups clear plastic for what? For items that are not hot such as soda and juice
What application would an IFC use to take a payment for an inflight purchase? -Answer
TS4/eGATE
What is the service bag used for? -Answer To carry buy-onboard products. (If no service
bag is available, use an empty drawer or snack basket).
At what point in the service should fresh coffee be brewed? -Answer Pre-Service
When would you give a customer a stir stick? When they are ordering coffee, tea or a
mixed drink
Where would you place the ice scoop on your cart? The side hanging ice bucket
What would you use the ice mallet for? Breaking apart clumped ice
Where is the tub of ice? At the bottom of the beverage cart
T or F Blue bags are used to collect waste? - Answer True
T or F White bags are used to collect recyclable items? - Answer True All domestic blue
cities currently accept onboard recycling.
, What do IFCs use gloves for? - Answer Waste collection, blue turn and medical events
When are hot towels delivered to the customers and by using what? -Answer On longer
flights, by using a tong pass it to the customer
T or F You CAN touch dry ice with you bare hands? -Answer False (Never handle dry ice
with bare hands, use napkins or towels to move it)
What does JetBlue use dry ice for inflight? -Answer One pound blocks are on all
beverage carts and fresh food carts to keep items frozen/fresh
What do carafes get used for? -Answer To serve coffee and hot water for tea from cart
What do the drink order pads get used for? -Answer Used to take orders for beverages
when not serving from a cart
During beverage service name three items located on top of an IFC's cart. - Answer
-Cart topper (for cups and lids)
-condiment caddy and IPAD storage container (place IPAD upright to view customers
names)
How much $ can a IFC make for each approved JetBlue Card and JetBlue Plus card
sold? - Answer $50.00
When can an IFC get card applications? - Answer The crew lounge
What goes in the promo code box on each app? - Answer Write/use pre-printed labels
(as Clinton will demonstrate) of your 5 digit crewmember ID
