©SOPHIABENNETT
EXAM_SOLUTIONS GUARANTEED SUCCESS 2024/2025 ACADEMIC YEAR
©SOPHIABENNETT 9/3/24 2024/2025
, ©SOPHIABENNETT EXAM SOLUTIONS_2024/2025 Tuesday, September 3, 2024 10:30 AM
BOMI - FM Fundamentals Study Guide
with Complete Solutions
quality assessment - Answer✔️✔️-Facilities management responsibilities such as
evaluating the effectiveness of service, benchmarking, management of audits, and
development of innovative improvements
What professional aspect of facilities management distinguishes it from related
professions? - Answer✔️✔️-coordination across traditionally separate disciplinary lines
How can a facilities manager best improve worker productivity - Answer✔️✔️-improve the
work environment
three dimensions of quality - Answer✔️✔️-input, process, and output
What percent of a company's capital assets does the average facilities department
manage? - Answer✔️✔️-25%
What do facilities managers engage in to anticipate and respond appropriately to
current and future business trends? - Answer✔️✔️-strategic planning
Facilities management responsibilities such as evaluating the effectiveness of service,
benchmarking, management of audits, and development of innovative improvements
are all part of what function? - Answer✔️✔️-quality assessment
What professional aspect of facilities management distinguishes it from related
professions? - Answer✔️✔️-coordination across traditionally separate disciplinary lines
Page | 1
, ©SOPHIABENNETT EXAM SOLUTIONS_2024/2025 Tuesday, September 3, 2024 10:30 AM
What is the best way for a facilities manager to become more proactive and avoid crisis
management? - Answer✔️✔️-participate in discussions of the central management issues
How can a facilities manager best improve worker productivity? - Answer✔️✔️-improve
the work environment
According to TQM/CQI literature, what are the three dimensions of quality? -
Answer✔️✔️-input, process, and output
What percent of a company's capital assets does the average facilities department
manage? - Answer✔️✔️-25 percent
What do facilities managers engage in to anticipate and respond appropriately to
current and future business trends? - Answer✔️✔️-strategic planning
In most companies, how are facilities departments viewed? - Answer✔️✔️-as overhead
What is the most expensive element of most office and other white-collar workplaces? -
Answer✔️✔️-people
How can facilities management successfully affect the corporate mission? - Answer✔️✔️-
by linking asset planning to corporate goals
Define property management - Answer✔️✔️-The process of maintaining and creating
value in real property consistent with the owner's objectives and in compliance with the
highest standard of professional ethics. In real estate, the process of profitable
operation and management of owned, leased, or subleased real property for a building
owner, developer, or land lord.
Define asset management - Answer✔️✔️-Asset management: Maximizing value to a
portfolio of properties from acquisition to disposition within the objectives defined by the
Page | 2
, ©SOPHIABENNETT EXAM SOLUTIONS_2024/2025 Tuesday, September 3, 2024 10:30 AM
owner. Asset management uses strategic planning, investment analysis, and the
positioning of a property in the market place.
Facility management, or inside-out view? - Answer✔️✔️-The facility manager looks from
inside the business out to the external environment of economic forces, the
marketplace, corporate competition, etc., through the eyes of a manager of a given
business. A facility is a tool that enables the company to survive and prosper in its
external environment.
Real property, or outside-in view? - Answer✔️✔️-A real estate organization views the
facility as a building, a commercial property designed to produce revenue. The building
does not support the real property business; it is the business.
What do all facilities management functions have aspects of? - Answer✔️✔️-strategy and
tactics
What facilities activity usually produces the best overall financial and qualitative
performance? - Answer✔️✔️-devising a good strategy
Define a program. - Answer✔️✔️-any kind of work activities that the facilities manager
wants specifically to manage and track on an ongoing basis
Define a project. - Answer✔️✔️-a set of tasks related to the achievement of a specific
objective
Behind personnel, what is the second largest expense on company ledgers? -
Answer✔️✔️-facilities
What is situational analysis? - Answer✔️✔️-capturing information about each external
element that can have an influence on the facilities department in the coming year
Page | 3
EXAM_SOLUTIONS GUARANTEED SUCCESS 2024/2025 ACADEMIC YEAR
©SOPHIABENNETT 9/3/24 2024/2025
, ©SOPHIABENNETT EXAM SOLUTIONS_2024/2025 Tuesday, September 3, 2024 10:30 AM
BOMI - FM Fundamentals Study Guide
with Complete Solutions
quality assessment - Answer✔️✔️-Facilities management responsibilities such as
evaluating the effectiveness of service, benchmarking, management of audits, and
development of innovative improvements
What professional aspect of facilities management distinguishes it from related
professions? - Answer✔️✔️-coordination across traditionally separate disciplinary lines
How can a facilities manager best improve worker productivity - Answer✔️✔️-improve the
work environment
three dimensions of quality - Answer✔️✔️-input, process, and output
What percent of a company's capital assets does the average facilities department
manage? - Answer✔️✔️-25%
What do facilities managers engage in to anticipate and respond appropriately to
current and future business trends? - Answer✔️✔️-strategic planning
Facilities management responsibilities such as evaluating the effectiveness of service,
benchmarking, management of audits, and development of innovative improvements
are all part of what function? - Answer✔️✔️-quality assessment
What professional aspect of facilities management distinguishes it from related
professions? - Answer✔️✔️-coordination across traditionally separate disciplinary lines
Page | 1
, ©SOPHIABENNETT EXAM SOLUTIONS_2024/2025 Tuesday, September 3, 2024 10:30 AM
What is the best way for a facilities manager to become more proactive and avoid crisis
management? - Answer✔️✔️-participate in discussions of the central management issues
How can a facilities manager best improve worker productivity? - Answer✔️✔️-improve
the work environment
According to TQM/CQI literature, what are the three dimensions of quality? -
Answer✔️✔️-input, process, and output
What percent of a company's capital assets does the average facilities department
manage? - Answer✔️✔️-25 percent
What do facilities managers engage in to anticipate and respond appropriately to
current and future business trends? - Answer✔️✔️-strategic planning
In most companies, how are facilities departments viewed? - Answer✔️✔️-as overhead
What is the most expensive element of most office and other white-collar workplaces? -
Answer✔️✔️-people
How can facilities management successfully affect the corporate mission? - Answer✔️✔️-
by linking asset planning to corporate goals
Define property management - Answer✔️✔️-The process of maintaining and creating
value in real property consistent with the owner's objectives and in compliance with the
highest standard of professional ethics. In real estate, the process of profitable
operation and management of owned, leased, or subleased real property for a building
owner, developer, or land lord.
Define asset management - Answer✔️✔️-Asset management: Maximizing value to a
portfolio of properties from acquisition to disposition within the objectives defined by the
Page | 2
, ©SOPHIABENNETT EXAM SOLUTIONS_2024/2025 Tuesday, September 3, 2024 10:30 AM
owner. Asset management uses strategic planning, investment analysis, and the
positioning of a property in the market place.
Facility management, or inside-out view? - Answer✔️✔️-The facility manager looks from
inside the business out to the external environment of economic forces, the
marketplace, corporate competition, etc., through the eyes of a manager of a given
business. A facility is a tool that enables the company to survive and prosper in its
external environment.
Real property, or outside-in view? - Answer✔️✔️-A real estate organization views the
facility as a building, a commercial property designed to produce revenue. The building
does not support the real property business; it is the business.
What do all facilities management functions have aspects of? - Answer✔️✔️-strategy and
tactics
What facilities activity usually produces the best overall financial and qualitative
performance? - Answer✔️✔️-devising a good strategy
Define a program. - Answer✔️✔️-any kind of work activities that the facilities manager
wants specifically to manage and track on an ongoing basis
Define a project. - Answer✔️✔️-a set of tasks related to the achievement of a specific
objective
Behind personnel, what is the second largest expense on company ledgers? -
Answer✔️✔️-facilities
What is situational analysis? - Answer✔️✔️-capturing information about each external
element that can have an influence on the facilities department in the coming year
Page | 3
