Facilities Management Final UPDATED
ACTUAL Exam Questions and CORRECT
Answers
Which of the following elements is not a way by which hospitality facility creates a visible,
marketable identity for its products?
a. The style of signage
b. the maintenance of back-of-house areas
c. a distinctive color scheme use interior or exterior design
d. the characteristic appearance of the building itself - CORRECT ANSWER✔✔- B. The
maintenance of back-of-house areas
the two primary facility-related operating expenses for a hospitality business are:
a. land and insurance
b.financing fees and professional fees
c.accounting services and legal services
d. property operation and maintence (POM) and utilities - CORRECT ANSWER✔✔- D.
Property operation and maintenance (POM) and utilities
Budgetary responsibility for the POM and utilities expenditures belongs to which of the
following departments?
a. security
b. accounting
c. engineering
d. rooms - CORRECT ANSWER✔✔- C. engineering
The major element of the utilities expenditure is:
,A. fuel (gas, oil, propane)
b. electricity
c. steam
d. water and wastewater - CORRECT ANSWER✔✔- B. electricity
Which of the following statements regarding a building's initial construction and ongoing
maintenance costs is true?
a. There is little correlation between a building's initial construction cost....
b. one advantage of higher initial construction..
c. the more a building costs initially to construct, the more it generally costs
d. none of the above - CORRECT ANSWER✔✔- C. The more a building costs initially to
construct, them more it generally costs
Which of the following is not a CapEx item?
a. replacement and refurbishment of FF&E
b. structural changes made to meet the regulatory requirements of the Americans with
Disabilities act
c. telecommunications trunk line chargers
d. renovations of buildings component - CORRECT ANSWER✔✔- C. telecommunications
trunk line chargers
Which of the following is a consideration when determining whether to repair or replace a
piece of equipment?
a. the age of the equipment
b. the availability
c. the effects of repair on equipment efficiency
d. all of the above - CORRECT ANSWER✔✔- D. all of the above
Which of the following series best describes the order of priority a facilities manager should
establish when approaching a maintenance or repair task?
,a. (1) safety, (2) legality, (3) service
b. (1) legality, (2) safety, (3) service
c. (1) service, (2) legality, (3) safety
d. (1) safety, (2) service, (3) legality - CORRECT ANSWER✔✔- A. (1) safety, (2) legality,
(3) service
Which of the following expense items is not covered by replacement reserve funds?
a. FF&E
b. building expansions
c. building repairs
d. emergency services - CORRECT ANSWER✔✔- B. building expansions
Functions for which the facilities manager has responsibility include all but which of the
following?
a. contractual and regulatory compliance
b. parts inventory and control
c. emergency planning and response
d. housekeeping service - CORRECT ANSWER✔✔- D. house keeping service
Maintenance that pertains to the general unkeep of the property, recurs on a regular basis, and
requires minimal training is referred to as?
a. emergency or breakdown maintenance
b. routine maintenance
c. preventive maintenance
d. predictive maintenance - CORRECT ANSWER✔✔- B. routine maintenance
Which of the following types of maintenance has an immediate revenue effect?
, a. predictive maintenance
b. preventive maintenance
c. emergency of breakdown maintenance
d. routine maintenance - CORRECT ANSWER✔✔- C. emergency of breakdown
maintenance
Maintenance that includes preparing equipment for changes in the seasons is called:
a. scheduled maintenance
b. preventive maintenance
c. routine maintenance
d. predictive maintenance - CORRECT ANSWER✔✔- A. scheduled maintenance
A form used for all major pieces of equipment to record important maintenance information
is called:
a. material safety data sheet
b. room data card
c. rooms checklist
d. equipment data card - CORRECT ANSWER✔✔- D. equipment data card
A room data card typically includes all of the following components except:
a. a detailed outlive of the process to follow for requisitioning any new room furniture,
fixtures, or equipment
b. space for scheduling and verifying the preventive maintenance dates for the room
c. information about the major HVAC and electrical services in a room
d. Some equipment warranty information - CORRECT ANSWER✔✔- A. a detailed outline
of the process to follow for requisitioning and new room furniture, fixtures, or equipment
ACTUAL Exam Questions and CORRECT
Answers
Which of the following elements is not a way by which hospitality facility creates a visible,
marketable identity for its products?
a. The style of signage
b. the maintenance of back-of-house areas
c. a distinctive color scheme use interior or exterior design
d. the characteristic appearance of the building itself - CORRECT ANSWER✔✔- B. The
maintenance of back-of-house areas
the two primary facility-related operating expenses for a hospitality business are:
a. land and insurance
b.financing fees and professional fees
c.accounting services and legal services
d. property operation and maintence (POM) and utilities - CORRECT ANSWER✔✔- D.
Property operation and maintenance (POM) and utilities
Budgetary responsibility for the POM and utilities expenditures belongs to which of the
following departments?
a. security
b. accounting
c. engineering
d. rooms - CORRECT ANSWER✔✔- C. engineering
The major element of the utilities expenditure is:
,A. fuel (gas, oil, propane)
b. electricity
c. steam
d. water and wastewater - CORRECT ANSWER✔✔- B. electricity
Which of the following statements regarding a building's initial construction and ongoing
maintenance costs is true?
a. There is little correlation between a building's initial construction cost....
b. one advantage of higher initial construction..
c. the more a building costs initially to construct, the more it generally costs
d. none of the above - CORRECT ANSWER✔✔- C. The more a building costs initially to
construct, them more it generally costs
Which of the following is not a CapEx item?
a. replacement and refurbishment of FF&E
b. structural changes made to meet the regulatory requirements of the Americans with
Disabilities act
c. telecommunications trunk line chargers
d. renovations of buildings component - CORRECT ANSWER✔✔- C. telecommunications
trunk line chargers
Which of the following is a consideration when determining whether to repair or replace a
piece of equipment?
a. the age of the equipment
b. the availability
c. the effects of repair on equipment efficiency
d. all of the above - CORRECT ANSWER✔✔- D. all of the above
Which of the following series best describes the order of priority a facilities manager should
establish when approaching a maintenance or repair task?
,a. (1) safety, (2) legality, (3) service
b. (1) legality, (2) safety, (3) service
c. (1) service, (2) legality, (3) safety
d. (1) safety, (2) service, (3) legality - CORRECT ANSWER✔✔- A. (1) safety, (2) legality,
(3) service
Which of the following expense items is not covered by replacement reserve funds?
a. FF&E
b. building expansions
c. building repairs
d. emergency services - CORRECT ANSWER✔✔- B. building expansions
Functions for which the facilities manager has responsibility include all but which of the
following?
a. contractual and regulatory compliance
b. parts inventory and control
c. emergency planning and response
d. housekeeping service - CORRECT ANSWER✔✔- D. house keeping service
Maintenance that pertains to the general unkeep of the property, recurs on a regular basis, and
requires minimal training is referred to as?
a. emergency or breakdown maintenance
b. routine maintenance
c. preventive maintenance
d. predictive maintenance - CORRECT ANSWER✔✔- B. routine maintenance
Which of the following types of maintenance has an immediate revenue effect?
, a. predictive maintenance
b. preventive maintenance
c. emergency of breakdown maintenance
d. routine maintenance - CORRECT ANSWER✔✔- C. emergency of breakdown
maintenance
Maintenance that includes preparing equipment for changes in the seasons is called:
a. scheduled maintenance
b. preventive maintenance
c. routine maintenance
d. predictive maintenance - CORRECT ANSWER✔✔- A. scheduled maintenance
A form used for all major pieces of equipment to record important maintenance information
is called:
a. material safety data sheet
b. room data card
c. rooms checklist
d. equipment data card - CORRECT ANSWER✔✔- D. equipment data card
A room data card typically includes all of the following components except:
a. a detailed outlive of the process to follow for requisitioning any new room furniture,
fixtures, or equipment
b. space for scheduling and verifying the preventive maintenance dates for the room
c. information about the major HVAC and electrical services in a room
d. Some equipment warranty information - CORRECT ANSWER✔✔- A. a detailed outline
of the process to follow for requisitioning and new room furniture, fixtures, or equipment
