TEST BANK For Interpersonal Relationships Professional
Communication Skills for Nurses 9th Edition by
Elizabeth Arnold, Kathleen Boggs
When conducting an in-service on serious medical errors, the nurse teaches that
nearly 70% of sentinel events are related to - ANSWER:miscommunication
When working on a nursing unit, the nurse recognizes that incomplete
communication errors most often occur during which activity ? - ANSWER:A handoff
procedure
When calling a healthcare provider, the nurse provides their name, the unit and
hospital the call is being made from, the patient's name, and that the patient is
having trouble breathing. The nurse is demonstrating which step in the SBAR format
for communicating with a patient's primary care provider (PCP) - ANSWER:Situation
A nurse recognizes that strategies for clear, accurate communication to promote
patient safety include which of the following? - ANSWER:Establishing a safe
environment
The nurse is caring for a patient who is becoming increasingly short of breath. The
nurse decides to call the physician. Which of the following should the nurse initially
do when speaking with the physician? - ANSWER:State the problem
In regard to informed consent, Which of the following statements is true? -
ANSWER:Consent must be voluntary
Which of the following shows the correct progression of the nursing process' phases
- ANSWER:Assessment, problem identification/diagnosis, outcome
identification/planning, implementation, evaluation
Whose code of ethics for nurses establishes principled guidelines and standards of
practice designed to protect the integrity of patients related to their care, health,
safety, and rights? - ANSWER:American Nurses Association
A 16 year old unconscious trauma victim arrives in the emergency department with a
life threatening condition and requires emergency surgery. under these
circumstances, what can the nurse correctly assume? - ANSWER:The surgery can be
performed without consent.
During a routine visit, the nurse notes that a child has several bruises at various
stages of healing. the child reports" mommy doesn't like me when i don't do my
, chores ". Failure to report these finding is an example of what from of nursing
malpractice? - ANSWER:Negligence
Which of the following types of thinking reflects the nursing process? -
ANSWER:Inquiry
The ethical decision-making model where good is defined as maximum welfare or
happiness is known as the - ANSWER:utilitarian model
Which of the following statements is true about the critical thinking process -
ANSWER:it is goal directed
Personal values are defines as - ANSWER:values shaped by family, religious beliefs,
and years of experience.
The student nurse can best learn the step in critical thinking through -
ANSWER:repeated practice
When communicating with patients, the nurse actively uses listening responses.
which of the following types of listening response should the nurse use? -
ANSWER:Paraphrasing
When conducting an assessment interview, which is the best communication
technique for the nurse to use? - ANSWER:Use short, open-ended question focused
on current health issues and patient concerns.
A patient is admitted to the hospital for unsteady gait resulting in frequent falls.
What is a circular question that the nurse could ask this patient? - ANSWER:"How
will this hospitalization affect your family?"
As the nurse communicates with a patient, the feedback provided by the nurse
should be - ANSWER:specific and focused on observed behavior
A patient states, " I don't know about taking this medicine the doctor is putting me
on. I've never had to take medication before, and now i have to take it twice a day".
The nurses responses is," it sounds like you don't know what to expect from taking
the medication" The nurse's response is an example of which concept? -
ANSWER:Paraphrasing
Which of the following is a description of metacommunication? - ANSWER:Nonverbal
and verbal communication
Which is an appropriate description of denotation - ANSWER:A generalized meaning
assigned to a word
A patient states they are feeling fine, but the nurse observes that their body posture
is tense and there is a frown on their face. The nurse suspects that the patient is
Communication Skills for Nurses 9th Edition by
Elizabeth Arnold, Kathleen Boggs
When conducting an in-service on serious medical errors, the nurse teaches that
nearly 70% of sentinel events are related to - ANSWER:miscommunication
When working on a nursing unit, the nurse recognizes that incomplete
communication errors most often occur during which activity ? - ANSWER:A handoff
procedure
When calling a healthcare provider, the nurse provides their name, the unit and
hospital the call is being made from, the patient's name, and that the patient is
having trouble breathing. The nurse is demonstrating which step in the SBAR format
for communicating with a patient's primary care provider (PCP) - ANSWER:Situation
A nurse recognizes that strategies for clear, accurate communication to promote
patient safety include which of the following? - ANSWER:Establishing a safe
environment
The nurse is caring for a patient who is becoming increasingly short of breath. The
nurse decides to call the physician. Which of the following should the nurse initially
do when speaking with the physician? - ANSWER:State the problem
In regard to informed consent, Which of the following statements is true? -
ANSWER:Consent must be voluntary
Which of the following shows the correct progression of the nursing process' phases
- ANSWER:Assessment, problem identification/diagnosis, outcome
identification/planning, implementation, evaluation
Whose code of ethics for nurses establishes principled guidelines and standards of
practice designed to protect the integrity of patients related to their care, health,
safety, and rights? - ANSWER:American Nurses Association
A 16 year old unconscious trauma victim arrives in the emergency department with a
life threatening condition and requires emergency surgery. under these
circumstances, what can the nurse correctly assume? - ANSWER:The surgery can be
performed without consent.
During a routine visit, the nurse notes that a child has several bruises at various
stages of healing. the child reports" mommy doesn't like me when i don't do my
, chores ". Failure to report these finding is an example of what from of nursing
malpractice? - ANSWER:Negligence
Which of the following types of thinking reflects the nursing process? -
ANSWER:Inquiry
The ethical decision-making model where good is defined as maximum welfare or
happiness is known as the - ANSWER:utilitarian model
Which of the following statements is true about the critical thinking process -
ANSWER:it is goal directed
Personal values are defines as - ANSWER:values shaped by family, religious beliefs,
and years of experience.
The student nurse can best learn the step in critical thinking through -
ANSWER:repeated practice
When communicating with patients, the nurse actively uses listening responses.
which of the following types of listening response should the nurse use? -
ANSWER:Paraphrasing
When conducting an assessment interview, which is the best communication
technique for the nurse to use? - ANSWER:Use short, open-ended question focused
on current health issues and patient concerns.
A patient is admitted to the hospital for unsteady gait resulting in frequent falls.
What is a circular question that the nurse could ask this patient? - ANSWER:"How
will this hospitalization affect your family?"
As the nurse communicates with a patient, the feedback provided by the nurse
should be - ANSWER:specific and focused on observed behavior
A patient states, " I don't know about taking this medicine the doctor is putting me
on. I've never had to take medication before, and now i have to take it twice a day".
The nurses responses is," it sounds like you don't know what to expect from taking
the medication" The nurse's response is an example of which concept? -
ANSWER:Paraphrasing
Which of the following is a description of metacommunication? - ANSWER:Nonverbal
and verbal communication
Which is an appropriate description of denotation - ANSWER:A generalized meaning
assigned to a word
A patient states they are feeling fine, but the nurse observes that their body posture
is tense and there is a frown on their face. The nurse suspects that the patient is
