SimChart 37
A __________ is a physicians' order authorizing the dispensing of a drug by a
pharmacist. - answer prescription
True or false? The medical assistant should ensure that all prescription pads are kept in
a safe place and out of reach of individuals who may want to obtain drugs illegally. -
answer True
By means of federal and state legislation, restrictions are placed on drugs that have
potential for abuse. These drugs are known as __________ - answer controlled
substances
True or False? A physician cannot delegate the medical assistant to complete the
prescription form. - answer False
Spanish is Ms. Hernandez's primary language. There are no Spanish language
speakers on staff at Walden-Martin. When language is a barrier to effective
communication, a medical assistant can overcome that barrier by: - answer having an
interpreter available during the appointment.
True or False? Maria Hernandez can have her daughter, Casey, translate over the
phone what the medical assistant is saying regarding the prescription refill. - answer
False
True or False? If a medical assistant is bilingual, it is legal for them to translate what the
provider is saying either on the phone or during an office visit to the patient. - answer
False
If a medical office is unable to have an interpreter on staff, an alternate option is: -
answer using a telephone or video translation service.
True or false? When working with a patient who does not speak the same language as
the medical assistant and an interpreter is not available, the medical assistant may need
to use pantomime and gestures to relay his or her message. - answer True
True or false? The message played while patients are on hold is one opportunity for
medical offices to provide information about community resources related to healthcare
needs. - answer True
A __________ is a physicians' order authorizing the dispensing of a drug by a
pharmacist. - answer prescription
True or false? The medical assistant should ensure that all prescription pads are kept in
a safe place and out of reach of individuals who may want to obtain drugs illegally. -
answer True
By means of federal and state legislation, restrictions are placed on drugs that have
potential for abuse. These drugs are known as __________ - answer controlled
substances
True or False? A physician cannot delegate the medical assistant to complete the
prescription form. - answer False
Spanish is Ms. Hernandez's primary language. There are no Spanish language
speakers on staff at Walden-Martin. When language is a barrier to effective
communication, a medical assistant can overcome that barrier by: - answer having an
interpreter available during the appointment.
True or False? Maria Hernandez can have her daughter, Casey, translate over the
phone what the medical assistant is saying regarding the prescription refill. - answer
False
True or False? If a medical assistant is bilingual, it is legal for them to translate what the
provider is saying either on the phone or during an office visit to the patient. - answer
False
If a medical office is unable to have an interpreter on staff, an alternate option is: -
answer using a telephone or video translation service.
True or false? When working with a patient who does not speak the same language as
the medical assistant and an interpreter is not available, the medical assistant may need
to use pantomime and gestures to relay his or her message. - answer True
True or false? The message played while patients are on hold is one opportunity for
medical offices to provide information about community resources related to healthcare
needs. - answer True
