F&I CERTIFICATION
EXAM QUESTIONS
WITH ALL PASSED
ANSWERS!!
F&I
Evatee 9/10/24 F&I
,F&I CERTIFICATION EXAM QUESTIONS WITH
ALL PASSED ANSWERS!!
Shift + F3 in ERA-IGNITE Start Deal screen will list last _________ deals...
Answer - 200
Where do you edit what displays in the place of Closer 1 and Closer 2 fields in
Employee screen? Answer - Business Unit Preferences -> Custom Tab
Where do you change the "closer" title in the Employee Screen? Answer -
Business Unit Preferences
On a lease, which is added to gross cap cost? Answer - Price
How do you turn on VDR mode? Answer - Primary viewer enters VS at the
command line. The 2nd viewer then enters VL to see a list and then enters VT
to toggle to other users' deal. (Virtual Send; Virtual List; Virtual Toggle)
Can you copy a form from one F&I area to another? Answer - Yes
Within Credit Application, how can you transmit an app? Answer - Click
"Transmit" icon; CAP Functions; Transmit App
Where in IGNITE can you set up default cash deal titling bank? Answer - F&I
Specs -> cash deal titling maintenance
, Dealership enters CAH on a deal and error "level life age cap exceeded" shows
up. What could they change? Answer - Customer age, life caps, or reduce term
on deal.
How can a user create a new F&I Menu presentation? Answer - Functions ->
Save As -> New Proposal; Customize Template; File -> Create New Menu
Proposal
What is the correct way to add in dP Products? Answer - File -> Add Record;
Functions -> Import/Export -> Import
Where can you add new package items to be used by all options in menus?
Answer - Preferences -> Package Items -> Add Package Items
How do you access rate sheets for your vendor? Answer - Ranking -> Rate
Sheets; Display -> Bank Rate Sheet subscriptions; FIN Functions -> Display
Rates/Residuals -> Rate Sheets
What does Desking allow that F&I does not? Answer - Print Proposals, view
Multiple Scenarios, Roll Inventory, see special pricing
Where can pricing programs be defined? Answer - Business Unit Preferences
In addition to pulling credit reports, credit bureau inquiry also offers: Answer -
Red Flag, OFAC, Adverse Action Letters, Credit Score Disclosure Exception
Notifications
How do you maintain printers and printer usage for F&I Forms? Answer -
System Admin -> Maintain Printer Specification + Maintain Printer Usage
EXAM QUESTIONS
WITH ALL PASSED
ANSWERS!!
F&I
Evatee 9/10/24 F&I
,F&I CERTIFICATION EXAM QUESTIONS WITH
ALL PASSED ANSWERS!!
Shift + F3 in ERA-IGNITE Start Deal screen will list last _________ deals...
Answer - 200
Where do you edit what displays in the place of Closer 1 and Closer 2 fields in
Employee screen? Answer - Business Unit Preferences -> Custom Tab
Where do you change the "closer" title in the Employee Screen? Answer -
Business Unit Preferences
On a lease, which is added to gross cap cost? Answer - Price
How do you turn on VDR mode? Answer - Primary viewer enters VS at the
command line. The 2nd viewer then enters VL to see a list and then enters VT
to toggle to other users' deal. (Virtual Send; Virtual List; Virtual Toggle)
Can you copy a form from one F&I area to another? Answer - Yes
Within Credit Application, how can you transmit an app? Answer - Click
"Transmit" icon; CAP Functions; Transmit App
Where in IGNITE can you set up default cash deal titling bank? Answer - F&I
Specs -> cash deal titling maintenance
, Dealership enters CAH on a deal and error "level life age cap exceeded" shows
up. What could they change? Answer - Customer age, life caps, or reduce term
on deal.
How can a user create a new F&I Menu presentation? Answer - Functions ->
Save As -> New Proposal; Customize Template; File -> Create New Menu
Proposal
What is the correct way to add in dP Products? Answer - File -> Add Record;
Functions -> Import/Export -> Import
Where can you add new package items to be used by all options in menus?
Answer - Preferences -> Package Items -> Add Package Items
How do you access rate sheets for your vendor? Answer - Ranking -> Rate
Sheets; Display -> Bank Rate Sheet subscriptions; FIN Functions -> Display
Rates/Residuals -> Rate Sheets
What does Desking allow that F&I does not? Answer - Print Proposals, view
Multiple Scenarios, Roll Inventory, see special pricing
Where can pricing programs be defined? Answer - Business Unit Preferences
In addition to pulling credit reports, credit bureau inquiry also offers: Answer -
Red Flag, OFAC, Adverse Action Letters, Credit Score Disclosure Exception
Notifications
How do you maintain printers and printer usage for F&I Forms? Answer -
System Admin -> Maintain Printer Specification + Maintain Printer Usage
