Simchart 2 Post-Case Quiz
The type of appointment scheduling in which three or four patients are scheduled every
half hour and are seen in the order in which they arrive is called: - answerwave
scheduling
When should you schedule an appointment for a patient who might have a bladder
infection? - answerThe same day
If the appointment schedule is set up with 10 minute time slots, a patient scheduled for
a 30 minute appointment would use __________ time slots. If the appointment schedule
is set up with 15 minute time slots the same patient would use __________ -
answerthree, two
True or false? A patient who has been vomiting off and on for several days should be
sent to the emergency room rather than be seen in the medical office - answerFalse
True or false? A patient complaining of burning and frequency associated with urination
should be seen on the same day. - answerTrue
True or false? A new patient requires more time for an appointment than an established
patient. - answerTrue
An established patient is one who has been seen within the last __________ years. -
answerThree
The most important consideration when scheduling a patient appointment is: -
answermaintaining patient confidentiality.
True or false? A patient calls complaining of painful urination and blood in her urine but
her physician is out for the day. The medical assistant should schedule an appointment
for the next day. - answerFalse
True or false? The appointment schedule for today is completely full. A 62-year-old
patient calls complaining of having a 100ºF fever and diarrhea since the previous night.
She should be worked into the schedule for today. - answerFalse
The process of separating patients by the urgency of their need for care is called: -
answertriage.
The type of appointment scheduling in which three or four patients are scheduled every
half hour and are seen in the order in which they arrive is called: - answerwave
scheduling
When should you schedule an appointment for a patient who might have a bladder
infection? - answerThe same day
If the appointment schedule is set up with 10 minute time slots, a patient scheduled for
a 30 minute appointment would use __________ time slots. If the appointment schedule
is set up with 15 minute time slots the same patient would use __________ -
answerthree, two
True or false? A patient who has been vomiting off and on for several days should be
sent to the emergency room rather than be seen in the medical office - answerFalse
True or false? A patient complaining of burning and frequency associated with urination
should be seen on the same day. - answerTrue
True or false? A new patient requires more time for an appointment than an established
patient. - answerTrue
An established patient is one who has been seen within the last __________ years. -
answerThree
The most important consideration when scheduling a patient appointment is: -
answermaintaining patient confidentiality.
True or false? A patient calls complaining of painful urination and blood in her urine but
her physician is out for the day. The medical assistant should schedule an appointment
for the next day. - answerFalse
True or false? The appointment schedule for today is completely full. A 62-year-old
patient calls complaining of having a 100ºF fever and diarrhea since the previous night.
She should be worked into the schedule for today. - answerFalse
The process of separating patients by the urgency of their need for care is called: -
answertriage.
