CAS 203 EXAM 1 Questions And Complete Answers Guaranteed Pass.

communication - correct answer the use of symbols to represent ideas so that meanings can be shared interpersonal communication - correct answer -using symbols to represent ideas in order to share meanings and create a personal bond between people -inter = between two or more people -personal= your unique qualities as a person matter -creates a connection between people, such that one person's actions affect and reflect the other person's actions transactional model of communication - correct answer -conception of the components present in an interpersonal interaction and how people participate together in the act of communicating parts of the transactional model - correct answer -includes at least 2 PARTICIPANTS (who bring personal qualities to the interaction, as well as their own thoughts and their impressions of their partner); these participants create and interpret symbols that represent ideas -interaction unfolds in a CONTEXT that includes everything from physical characteristics of the setting to the cultural environment -process unfolds over TIME characteristics of interpersonal communication - correct answer 1. CONTINUOUS: we receive and send messages simultaneously and without interruption 2. DYNAMIC: previous messages change the meaning of subsequent messages 3. CONSEQUENTIAL: interpersonal comm produces outcomes such as learning, helping, influencing, relating, and playing 4. IRREVERSIBLE: messages can't be unsent 5. IMPERFECT: meanings intended and meanings inferred will never match perfectly common consequences of interpersonal communication - correct answer 1. LEARNING: IPC allows you to gather information about yourself, other people, and past, present, or predicted events, beliefs, or attitudes 2. HELPING: IPC allows you to provide information, advice, emotional support, or assistance that can help the recipient deal with a problem 3. INFLUENCING: IPC allows you to persuade another person to provide help, give advice, share an activity, change an attitude, change a relationship, give permission, or fulfill an obligation 4. RELATING: IPC allows you to experience closeness or distance, agreement or disagreement, and equality or inequality with another person 5. PLAYING: IPC allows you to experience humor, camaraderie, celebrations, as well as to pass time and coordinate shared activities misconceptions about interpersonal communication - correct answer 1. it is not a natural ability 2. it does not always solve problems 3. it does not always build close relationships 4. it does not always advance pro-social goals content messages - correct answer the literal or typical meanings of the symbols used to communicate relational messages - correct answer the nature of the relationship between communication partners that is implied by the symbols that are used to communicate interpersonal communication competence - correct answer the ability to use well the symbols that represent ideas and create a personal connection with another person standards for communication competence - correct answer 1. FIDELITY: the clarity of a message 2. APPROPRIATENESS: the fit with social rules 3. SATISFACTION: the degree of enjoyment 4. EFFECTIVENESS: the achievement of desired goals 5. EFFICIENCY: the effort (or lack thereof) expended 6. ETHICS: the attention to what is "right" and "wrong" ethical communication - correct answer using values as a moral guide when you interact with other people factors that promote communication competence - correct answer 1. motivation 2. skill 3. knowledge theory - correct answer a description of the relationships among concepts that promote an understanding of a phenomenon characteristics of theories - correct answer 1. highlights specific concepts 2. describes how concepts are related 3. are always complete 4. is tested against the experiences of people interviews - correct answer -asks people questions about their communication experience - allows researchers to interact closely with the people they are studying ethnography - correct answer -observes a group of people, either as an anonymous bystander or by participating in interpersonal interactions, and takes detailed notes on communication experiences -draws conclusions from these studies by reflecting on their observations, looking for patterns that seem especially important or meaningful, and identifying core themes/concepts surveys/questionnaires - correct answer -asks participants short-answer or multiple-choice questions -use statistics to evaluate the relationship between scores interaction studies - correct answer -records conversations and examines patterns of communication over the course of the dialog -captures actual communication between people -allow researchers to analyze patterns of communication as they unfold over time experiments - correct answer -manipulates some aspect of a situation and records behaviors under those conditions, perhaps using questionnaires or coding behavior to identify different types of actions -often involves dividing participants into groups and giving each group different experiences interpersonal communication ethics - correct answer considering moral responsibilities to other people and relationships when making communication decisions culture - correct answer the values, beliefs, and customs that we share with a group of people norms - correct answer expectations for behavior that are shared within a cultural group 3 layers of culture - correct answer 1. cultural institutions 2. standpoints 3. speech communities cultural institutions - correct answer -cultural groups are defined by members' nationality, religion, or ethnic heritage -within the boundaries of a nation, the form of government, the monetary system, holidays, and national heroes and heroines unify people's experiences and create a common culture for billions of people who share the same institutions standpoints - correct answer the position from which people see the world based on their social or economic status speech communities - correct answer -a group of people who use and interpret symbols in the same way -can be considered subcultures