MANA 4326 Chapter 4 Questions and
Answers
Glass walls - answer invisible barriers that confine minorities and women to certain
types of positions within organizations.
glass ceiling - answer an invisible barrier that prevents women, minorities, and
people with disabilities from advancing past a certain level in organizations.
statistical discrimination - answer using observable characteristics (e.g., race, sex,
age) as proxies for information about the productivity of workers.
racial profiling - answer using someone's demographic characteristics are used to
single them out for scrutiny or differential treatment.
New Racism - answer beliefs that racism no longer exists and that Blacks (or other
racial groups) have attained excessive, unfair gains through programs such as
affirmative action, resulting in discrimination when opportunity or rationale to do so
arises.
consumer racial profiling - answer differential treatment of consumers in the
marketplace based on race/ethnicity that constitutes denial of or degradation in the
products and/or services that are offered to the consumer.
racial socialization - answer behaviors, communications, and interactions concerning
their cultural heritage and the appropriate responses to racial hostility and discrimination
that Black parents model and explain to Black children.
Treatment discrimination - answer when people are employed but are treated
differently once employed, receiving fewer job-related rewards, resources, or
opportunities than they should receive based on job-related criteria.
discouraged workers - answer people who have become so discouraged about the
lack of employment opportunities that they have stopped looking for jobs and have
dropped out of the workforce.
Access discrimination - answer when people are denied employment opportunities,
or "access" to jobs, based on their race, sex, age, or other factors not related to
productivity.
Underemployed, Underemployment - answer the employment of workers at less than
their full potential, including those working part-time, temporary, or intermittent jobs but
desiring regular full-time work, those working for lower wages than their skills would
Answers
Glass walls - answer invisible barriers that confine minorities and women to certain
types of positions within organizations.
glass ceiling - answer an invisible barrier that prevents women, minorities, and
people with disabilities from advancing past a certain level in organizations.
statistical discrimination - answer using observable characteristics (e.g., race, sex,
age) as proxies for information about the productivity of workers.
racial profiling - answer using someone's demographic characteristics are used to
single them out for scrutiny or differential treatment.
New Racism - answer beliefs that racism no longer exists and that Blacks (or other
racial groups) have attained excessive, unfair gains through programs such as
affirmative action, resulting in discrimination when opportunity or rationale to do so
arises.
consumer racial profiling - answer differential treatment of consumers in the
marketplace based on race/ethnicity that constitutes denial of or degradation in the
products and/or services that are offered to the consumer.
racial socialization - answer behaviors, communications, and interactions concerning
their cultural heritage and the appropriate responses to racial hostility and discrimination
that Black parents model and explain to Black children.
Treatment discrimination - answer when people are employed but are treated
differently once employed, receiving fewer job-related rewards, resources, or
opportunities than they should receive based on job-related criteria.
discouraged workers - answer people who have become so discouraged about the
lack of employment opportunities that they have stopped looking for jobs and have
dropped out of the workforce.
Access discrimination - answer when people are denied employment opportunities,
or "access" to jobs, based on their race, sex, age, or other factors not related to
productivity.
Underemployed, Underemployment - answer the employment of workers at less than
their full potential, including those working part-time, temporary, or intermittent jobs but
desiring regular full-time work, those working for lower wages than their skills would
