MISY 3310 Final UPDATED Exam
Questions and CORRECT Answers
From your reading of the chapter's opening case, Avon chose an enterprise application from
which of the following vendors?
Microsoft
IBM
SAP
Oracle
JDA Software - Correct Answer- --
Enterprise software is built around thousands of predefined business processes that reflect:
cutting edge workflow analyses.
the firm's culture.
best practices.
government regulations.
industry benchmarks. - Correct Answer- best practices
You have been asked to implement enterprise software for a manufacturer of kitchen
appliances. What is the first step you should take?
Rewrite the software to support the way the company's business processes work.
Map the software's business processes to the company's business processes.
Select the functions of the system you wish to use.
Select the business processes you wish to automate.
Map the company's business processes to the software's business processes. - Correct
Answer- A) Select the functions of the system you wish to use.
To achieve the maximum benefit of a new ERP system, Tasty Baking implemented an
enterprise system by:
,customizing less than 5 percent of the enterprise system processes.
using only the pre-defined processes in the ERP software that matched its own processes.
changing the ERP software as needed to match their own processes.
using a cloud-based version of the ERP.
retaining its legacy systems to operate as a backup to the new enterprise system. - Correct
Answer- changing the ERP software as needed to match their own processes.
Enterprise systems improve management decision making in all the following ways except:
providing more accurate sales and production forecasts.
determining the profitability of products.
improving forecasts of consumer behavior.
providing up-to-the-minute data on sales, inventory and production.
implementing standard definitions and formats worldwide. - Correct Answer- C) improving
forecasts of consumer behavior.
A network of organizations and business processes for procuring raw materials, transforming
these materials into intermediate and finished products, and distributing the finished products
to customers is called a(n):
supply chain.
distribution channel.
marketing channel.
value chain.
information system. - Correct Answer- supply chain.
Which of the following refers to a company's suppliers, the suppliers' suppliers, and the
processes for managing relationships with them?
Outsourced supply chain
Upstream portion of the supply chain
Supplier's internal supply chain
,Downstream portion of the supply chain
Logistics supply chain - Correct Answer- Upstream portion of the supply chain
Uncertainties in the supply chain often lead to:
declines in production.
strategic changes in production plans.
a reduction in safety stocks.
increases in inventory across all tiers.
the bullwhip effect. - Correct Answer- increases in inventory across all tiers.
Which of the following traditional solutions enables manufacturers to deal with uncertainties
in the supply chain?
Safety stock
Just-in-time strategies
Perfect information
Continuous replenishment
Demand planning - Correct Answer- Safety stock
A distortion of information about the demand for a product as it passes from one entity to the
next across the supply chain is called the ________ effect.
bullwhip
network
ripple
whirlpool
diffraction - Correct Answer- bullwhip
Which of the following enables a firm to generate demand forecasts for a product and to
develop sourcing and manufacturing plans for that product?
, Supply chain execution system
Supply chain optimization system
Supply chain planning system
Supply chain delivery system
Supply chain demand system - Correct Answer- Supply chain planning system
Which supply chain planning function determines how much product is needed to satisfy all
customer demands?
Customer planning
Distribution management
Demand planning
Replenishment planning
Order planning - Correct Answer- Demand planning
Supply chain execution systems provide all of the following functions except:
generating demand forecasts for products.
managing the financial information involving all parties.
managing warehouse operations.
managing materials.
tracking the flow of finished goods. - Correct Answer- generating demand forecasts for
products.
A supply chain driven by actual customer orders is called a ________ model.
demand-driven
replenishment-driven
supply-based
pull-based
Questions and CORRECT Answers
From your reading of the chapter's opening case, Avon chose an enterprise application from
which of the following vendors?
Microsoft
IBM
SAP
Oracle
JDA Software - Correct Answer- --
Enterprise software is built around thousands of predefined business processes that reflect:
cutting edge workflow analyses.
the firm's culture.
best practices.
government regulations.
industry benchmarks. - Correct Answer- best practices
You have been asked to implement enterprise software for a manufacturer of kitchen
appliances. What is the first step you should take?
Rewrite the software to support the way the company's business processes work.
Map the software's business processes to the company's business processes.
Select the functions of the system you wish to use.
Select the business processes you wish to automate.
Map the company's business processes to the software's business processes. - Correct
Answer- A) Select the functions of the system you wish to use.
To achieve the maximum benefit of a new ERP system, Tasty Baking implemented an
enterprise system by:
,customizing less than 5 percent of the enterprise system processes.
using only the pre-defined processes in the ERP software that matched its own processes.
changing the ERP software as needed to match their own processes.
using a cloud-based version of the ERP.
retaining its legacy systems to operate as a backup to the new enterprise system. - Correct
Answer- changing the ERP software as needed to match their own processes.
Enterprise systems improve management decision making in all the following ways except:
providing more accurate sales and production forecasts.
determining the profitability of products.
improving forecasts of consumer behavior.
providing up-to-the-minute data on sales, inventory and production.
implementing standard definitions and formats worldwide. - Correct Answer- C) improving
forecasts of consumer behavior.
A network of organizations and business processes for procuring raw materials, transforming
these materials into intermediate and finished products, and distributing the finished products
to customers is called a(n):
supply chain.
distribution channel.
marketing channel.
value chain.
information system. - Correct Answer- supply chain.
Which of the following refers to a company's suppliers, the suppliers' suppliers, and the
processes for managing relationships with them?
Outsourced supply chain
Upstream portion of the supply chain
Supplier's internal supply chain
,Downstream portion of the supply chain
Logistics supply chain - Correct Answer- Upstream portion of the supply chain
Uncertainties in the supply chain often lead to:
declines in production.
strategic changes in production plans.
a reduction in safety stocks.
increases in inventory across all tiers.
the bullwhip effect. - Correct Answer- increases in inventory across all tiers.
Which of the following traditional solutions enables manufacturers to deal with uncertainties
in the supply chain?
Safety stock
Just-in-time strategies
Perfect information
Continuous replenishment
Demand planning - Correct Answer- Safety stock
A distortion of information about the demand for a product as it passes from one entity to the
next across the supply chain is called the ________ effect.
bullwhip
network
ripple
whirlpool
diffraction - Correct Answer- bullwhip
Which of the following enables a firm to generate demand forecasts for a product and to
develop sourcing and manufacturing plans for that product?
, Supply chain execution system
Supply chain optimization system
Supply chain planning system
Supply chain delivery system
Supply chain demand system - Correct Answer- Supply chain planning system
Which supply chain planning function determines how much product is needed to satisfy all
customer demands?
Customer planning
Distribution management
Demand planning
Replenishment planning
Order planning - Correct Answer- Demand planning
Supply chain execution systems provide all of the following functions except:
generating demand forecasts for products.
managing the financial information involving all parties.
managing warehouse operations.
managing materials.
tracking the flow of finished goods. - Correct Answer- generating demand forecasts for
products.
A supply chain driven by actual customer orders is called a ________ model.
demand-driven
replenishment-driven
supply-based
pull-based
