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HubSpot Sales Software Exam Questions
With Revised Answers
Which of the following Sales Hub tiers have access to workflows (HubSpot's automation
platform)? - answer✔✔Sales Hub Enterprise only
What's an ideal customer profile? - answer✔✔A checklist of the most basic attributes someone
needs to have in order to be successful as your customer.
True or false? In general, you should use the default options provided in the "Lead status"
property. - answer✔✔False
Which of the following is NOT a required part of an email template? - answer✔✔The recipient's
email address
Which Sales Hub tool would you use to add your terms of service to a quote? -
answer✔✔Snippets
A playbook can include all of the following EXCEPT: - answer✔✔Live chat.
True or false? HubSpot Video is part of the quotes tool. - answer✔✔False.
When creating an email template, how would you include the contact's name in the greeting? -
answer✔✔Personalization tokens
When creating an email template, how would you include the contact's phone number? -
answer✔✔Personalization tokens
When creating an email template to schedule a meeting with someone, how would you add a
description of the topics the meeting was supposed to cover? For example, "I'd love to find a
time to dive deeper into [insert topic here].") - answer✔✔Fill-in-the-blank areas
When creating an email template, how would you add the next steps? For example, "If you'd still
like to talk about this, please let me know the best time to reach you." - answer✔✔Static text
When creating an email template, how would you add a personalized closing line? -
answer✔✔Fill-in-the-blank areas
, ©THEBRIGHTSTARS 2024
What are deal stages? - answer✔✔The important milestones a person has to pass in order to
become your customer.
How has the internet changed the relationship between buyers and sellers? -
answer✔✔Customers have more options for sharing their opinions of your company with other
prospective buyers.
Prospective buyers have more access to information about your company and products.
Sellers can better leverage the voices of happy customers to resolve the concerns of potential
buyers.
All of the above
Which of the following is the best description of how to filter records in HubSpot CRM? -
answer✔✔You can filter the records you have access to in real time based on values contained in
their contact properties.
If you send a tracked email to a contact and you get a notification saying they read it, when
should you call them? - answer✔✔After getting three or four notifications.
How do chatbots qualify leads? - answer✔✔By asking website visitors a series of questions and
taking different actions based on their answers
Which of the following can you do with HubSpot's mobile app? - answer✔✔Scan business cards
to create new contacts.
Manage your deals and tasks.
HubSpot Sales Software Exam Questions
With Revised Answers
Which of the following Sales Hub tiers have access to workflows (HubSpot's automation
platform)? - answer✔✔Sales Hub Enterprise only
What's an ideal customer profile? - answer✔✔A checklist of the most basic attributes someone
needs to have in order to be successful as your customer.
True or false? In general, you should use the default options provided in the "Lead status"
property. - answer✔✔False
Which of the following is NOT a required part of an email template? - answer✔✔The recipient's
email address
Which Sales Hub tool would you use to add your terms of service to a quote? -
answer✔✔Snippets
A playbook can include all of the following EXCEPT: - answer✔✔Live chat.
True or false? HubSpot Video is part of the quotes tool. - answer✔✔False.
When creating an email template, how would you include the contact's name in the greeting? -
answer✔✔Personalization tokens
When creating an email template, how would you include the contact's phone number? -
answer✔✔Personalization tokens
When creating an email template to schedule a meeting with someone, how would you add a
description of the topics the meeting was supposed to cover? For example, "I'd love to find a
time to dive deeper into [insert topic here].") - answer✔✔Fill-in-the-blank areas
When creating an email template, how would you add the next steps? For example, "If you'd still
like to talk about this, please let me know the best time to reach you." - answer✔✔Static text
When creating an email template, how would you add a personalized closing line? -
answer✔✔Fill-in-the-blank areas
, ©THEBRIGHTSTARS 2024
What are deal stages? - answer✔✔The important milestones a person has to pass in order to
become your customer.
How has the internet changed the relationship between buyers and sellers? -
answer✔✔Customers have more options for sharing their opinions of your company with other
prospective buyers.
Prospective buyers have more access to information about your company and products.
Sellers can better leverage the voices of happy customers to resolve the concerns of potential
buyers.
All of the above
Which of the following is the best description of how to filter records in HubSpot CRM? -
answer✔✔You can filter the records you have access to in real time based on values contained in
their contact properties.
If you send a tracked email to a contact and you get a notification saying they read it, when
should you call them? - answer✔✔After getting three or four notifications.
How do chatbots qualify leads? - answer✔✔By asking website visitors a series of questions and
taking different actions based on their answers
Which of the following can you do with HubSpot's mobile app? - answer✔✔Scan business cards
to create new contacts.
Manage your deals and tasks.
