Answers Rated A.
1. A combination of hardware, software and application
data components that accomplishes a set
of requirements (or needs) is called a(n)
.
2. A(n) is someone that is well business analyst
versed in strategic models and in the or-
ganization's strategies, and who focuses
on ensuring that the business processes
and information systems meet the organiza-
tion's completive strategies.
3. A network of activities, roles and flows that business process
interact to accomplish a business function,
is called a .
4. The Business Process Management Nota- diamond
tion symbol that represents a decision is
a(n) .
5. How many phases are in the Systems De- 5
velopment Life Cycle presented in your text-
book?
6. The type of feasibility analysis that is used cost feasibility
to determine if a new system can be done
"within budget" is called .
7. The Business Process Management Nota- rectangle with rounded cor-
tion symbol that represents an activity is ners
a(n) .
8. The typical way for an analyst to gather re- interview
quirements for a new information system is
to the users of the system and record
the results.
9. During the System Implementation phase of test plan
the systems development life cycle, a sys-
tems analyst will develop a , which
, WGU C204 (Management Communication) Final Exam Questions and
Answers Rated A.
is a formal description of the system's re-
sponse to normal activities. If the system
fails to act normal, the system will not pass
the test.
The Business Process Management Nota- circle
tion symbol that represents a start or end is
a(n) .
2 major risks of outsourcing is a(n) . loss of control, expensive
and risky to change venders
One reason for "international outsourc- 20-30 percent less
ing" by U.S. based-companies, is that Eng-
lish-speaking populations outside of the
United States work for .
The cloud hosting called Infrastructure as a hardware
Service (IaaS) is a common form of
outsourcing. (Figure on page 432)
The most common job title for graduates of consultant
the computer information systems major at
JMU is . (See slides for Outsourcing)
Which item below is a "challenge" when im- employee resistance
plementing or upgrading Enterprise Infor-
mation Systems?
Which company is a major ERP vendor? oracle
The Hardware for an ERP is changing, in- SaaS
creasingly moving to the cloud. What type
of cloud service is most likely used for an
ERP?
"Enterprise Application Integration" is a ERP
suite of software applications that integrate
existing systems where is not a good
fit.