C204 Management Communication Task 1 Western Governors University

lOMoAR cPSD| 19857451




C204 Management
Communication Task 1 Western
Governors University

, lOMoAR cPSD| 19857451




2

Table of Contents



Table of Contents

Selected Scenario 1 .......................................................................................................... 3

A. Motivational Email to Internal Staff ..................................................................... 3

B. Informational Email to External Stakeholders ................................................... 4

C. Consumer-Facing Blog Post ................................................................................... 5

D. Persuasive Letter to Business Partner ................................................................. 6

E1. Public Response to Customer Complaint ............................................................... 7

E2: Direct Private Message to Customer Complaint ................................................... 7

F1: Communication Strategies....................................................................................... 9

F2: Four Communication Methods ............................................................................. 10