COMM 1500 UGA Exam 2 Questions With
Revised Answers
Hearing - answer✔✔the sensory process of taking in and interpreting sound
Listening - answer✔✔the five-stage process of receiving, attending to, understanding,
responding to, and recalling sounds and visual images during interpersonal encounters
Feedback - answer✔✔verbal and nonverbal messages that receivers use to indicate their reaction
to communication
Back Channel Cues - answer✔✔nonverbal and verbal responses that signal you've paid attention
to and understood specific comments
paraphrasing - answer✔✔an active listening response that summarizes or restates others'
comments after they've finished speaking
5 functions of listening - answer✔✔Comprehend
Discern
Analyze
Appreciate
Support
listening styles - answer✔✔habitual patterns of listening behaviors, which reflect one's attitudes,
beliefs, and predispositions about listening
narcissistic listening - answer✔✔a self-absorbed approach to listening in which the listener
redirects the conversation to his or her own interests
selective listening - answer✔✔listening that takes in only those parts of a message that are
immediately salient during an interpersonal encounter and dismisses the rest
pseudo-listening - answer✔✔pretending to listen while preoccupied or bored
aggressive listening - answer✔✔listening in order to find an opportunity to attack or collect
information to use against the speaker
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constitutive rules - answer✔✔guidelines that define word meaning according to a particular
language's vocabulary
regulative rules - answer✔✔guidelines that govern how we use language when we verbally
communicate - spelling, grammar, conversational usage
denotative meaning - answer✔✔the literal, or dictionary, definition of a word
connotative meaning - answer✔✔understanding of a word's meaning based on the situation and
the shared knowledge between communication partners
communication apprehension - answer✔✔the fear or anxiety associated w/ interaction that keeps
someone from being able to communicate cooperatively
cooperative communication - answer✔✔producing messages that are understandable, taking
active ownership for what you're saying by using "I" language, and making others feel included
cooperative principle - answer✔✔idea that we should make our verbal messages as informative,
honest, relevant, and clear as is required, given what the situation requires
linguistic determinism - answer✔✔view that the language we use defines the boundaries of our
thinking
linguistic relativity - answer✔✔the theory that languages create variations in the way cultures
perceive and think about the world
symbols - answer✔✔items used to represent other things, idea, or events
personal idioms - answer✔✔words and phrases that have unique meanings to a particular
relationship, such as pet names or private phrases with special meaning
high context v low context cultures - answer✔✔high - presume listeners share their viewpoints,
talk indirectly, using hints to convey meaning. vague, ambiguous
low-people tend not to presume others share their beliefs, attitudes, and values. strive to be
informative, clear, and direct
naming - answer✔✔creating linguistic symbols to represent people, objects, places, and ideas
speech acts (types) - answer✔✔actions we perform with language
I v we v you language - answer✔✔I - communication that uses the pronoun "I" in sentence
construction to emphasize ownership of one's feelings, opinions, and beliefs